Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
web
C Jeanine Dowell
Open To Work

C Jeanine Dowell

Boonville

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Alumni Relations CoordinatorEligibility SupervisorPatient Financial Counselor

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Open to relocation: Yes

Salary Range

$0/yr - $0/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursPaid time offHealthcare benefitsWork from home option4-day work weekPaid sick leaveCompany CulturePersonal development programs

Summary

Dynamic Alumni Coordinator skilled in event coordination and communication strategy. Proven track record in enhancing alumni engagement and optimizing fundraising efforts through effective data management and relationship building.

Overview

21
21
years of professional experience

Work History

Alumni Coordinator

Boonville Valley Hope
Boonville
08.2025 - Current
  • Coordinated alumni events, enhancing engagement and strengthening community connections through targeted activities.
  • Developed communication materials to effectively promote outreach programs and initiatives, increasing alumni participation.
  • Assisted in planning fundraising activities supporting alumni association goals.
  • Researched best practices in alumni relations to optimize engagement strategies.
  • Organized volunteer opportunities enabling alumni to contribute to the institution.
  • Collaborated with departments to execute campaigns targeting alumni effectively.
  • Monitored and responded to feedback from alumni regarding outreach initiatives.
  • Organized volunteer opportunities for alumni to give back to the institution.
  • Attended conferences and workshops related to alumni engagement best practices.
  • Organized events and activities to foster meaningful connections among alumni, driving community involvement and support.
  • Maintained accurate records of all alumni outreach activities.
  • Developed and implemented strategies to engage alumni in outreach initiatives.
  • Collaborated with other departments to plan and execute campaigns targeting alumni.
  • Served as a liaison between the organization and its former students by responding promptly to inquiries received via email or phone calls.
  • Monitored alumni feedback on outreach efforts and provided timely responses.
  • Conducted research to identify potential alumni for outreach activities.
  • Actively participated in team meetings where new ideas were discussed concerning how best reach out to former students.
  • Maintained professionalism and efficiency while working closely with leadership.
  • Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.

Advanced Medical Assistant/ATP

Harry S Truman Veterans Memorial Hospital
Columbia
04.2023 - 08.2025
  • Managed patient scheduling and maintained organized appointment records.
  • Supported healthcare team by managing administrative tasks, ensuring smooth operations.
  • Coordinated communication between patients and medical staff effectively.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Communicated patient messages to physicians regarding concerns, condition updates, or refill requests to enhance treatment coordination.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Contributed to team meetings focused on workflow improvements aimed at enhancing patient population outcomes.

Qualification Specialist

Neighbors Bank
Columbia
02.2021 - 04.2023
  • Evaluated loan applications for compliance with bank policies and regulations.
  • Reviewed documentation to ensure accuracy and completeness of loan submissions.
  • Collaborated with cross-functional teams to streamline qualification workflows, enhancing overall processing efficiency.
  • Provided expert guidance on risk assessment related to loan approvals.
  • Analyzed data trends to identify process improvement opportunities, contributing to more effective qualification assessments.
  • Ensured that all qualified candidates had an equal opportunity for consideration during the selection process.
  • Evaluated qualification assessment processes and recommended enhancements to improve compliance and accuracy.

Lead Financial Counselor

University of Missouri Health Systems/WCH
Columbia
06.2013 - 02.2021

Managed project milestones and deliverables.

  • afGuided patients through financial counseling processes and options.
  • Collaborated with healthcare providers to address patient financial concerns.
  • Educated patients on insurance coverage and financial assistance resources, enhancing their understanding of available options.
  • Facilitated workshops on budgeting and financial literacy for patients, Social Workers, Physicians and other staff.
  • Maintained up-to-date knowledge of healthcare financing regulations and policies.
  • Mentored junior counselors in best practices for patient interactions.
  • Implemented strategies to improve patient engagement in financial discussions.
  • Advised patients on how best to use available resources while maximizing patient care and minimizing financial loss for the organization.
  • Coached new employees on current policies and procedure related to financial assistance.
  • Helped customers understand complex concepts related to health care, medical expenses healthcare resources and program eligibility.
  • Provided guidance in the development of long-term financial plans related to healthcare and insurance.
  • Provided resources for individuals facing difficult financial situations related to their medical situation.
  • Worked closely with other professionals such as accountants, attorneys, bankers and insurance agents in order to obtain documentation needed for determination of medical and financial eligibility.
  • Ensured compliance with federal, state and facility regulations when providing resource and financial services related to healthcare management.
  • Analyzed client needs and provided customized solutions to meet individual requirements.Created spreadsheets using Excel software to track profit and loss with the implementation of new resources.
  • Analyzed financial data to identify trends and recommend strategies for improvement.
  • Maintained organized records of all customer transactions for future reference purposes.
  • Assisted clients with identifying appropriate funding sources to assist with their medical and financial hardship.
  • Conducted Medical Financial Assistance/Medicaid seminars and workshops to educate patients, Social Workers and Medical Providers.
  • Developed and implemented financial counseling programs, empowering clients to navigate their medical and financial hardships effectively.
  • Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs and program eligibility.
  • Developed and expanded relationships with patients and families through loyal and dedicated service.
  • Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
  • Explained advantages and disadvantages of available financial products to customers to maximize satisfaction and facility revenue.
  • Consulted with clients to assess and meet short- and long-term medical and financial goals.
  • Provided ethical, objective and holistic financial planning advice to clients as it related to their healthcare.
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Facilitated client meetings with comprehensive medical, financial and resource strategy planning.
  • Developed and deepened relationships with new and existing clients to advance progress and improve business.
  • Provided recommendations for healthcare funding, account management and insurance gap analysis.
  • Analyzed clients' insurance needs to recommend suitable health, and long-term care insurance products and other resources.
  • Managed client expectations and resolved any concerns or issues promptly.
  • Prepared and presented detailed financial reports and performance analytics to clients during review meetings.
  • Ensured compliance with regulatory requirements and adherence to industry best practices.
  • Stayed abreast of program trends, regulatory changes, and new resources and strategies.
  • Conducted regular financial workshops and seminars to attract new clients and educate the community.
  • Provided ongoing financial advice and adjustments in response to life changes, market fluctuations, and economic trends.
  • Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
  • Recommended strategies to clients to help achieve medical and financial goals.
  • Implemented financial plans and insurance strategies specifically tailored to client's financial goals.
  • Coordinated and participated in group presentations on financial services to attract new clients.
  • Counseled clients on financial matters and provided recommendations on products, and services based on client needs and financial status.
  • Strengthened client relationships by conducting routine financial reviews to measure plan success.
  • Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives related to program eligibility.
  • Recruited new clients through proactive marketing initiatives and word-of-mouth referrals.
  • Exuded professional expertise and resourcefulness to gain trust and confidence of clients, vendors and other professionals.
  • Interviewed clients to assess income, expenses, insurance coverage, tax status, resource eligibility.
  • Reviewed clients' accounts and plans regularly to determine need for plan reassessment.
  • Informed clients about tax benefits, government rebates or other financial benefits t
  • Guided client decisions based on tax or other financial benefits to assist them in obtaining eligibility for various programs.

Eligibility Specialist

State Of Missouri Department Of Social Services
Columbia
05.2007 - 06.2013
  • Managed project timelines and ensured adherence to deadlines.
  • Collaborated with cross-functional teams to streamline communication and workflow.
  • Analyzed data trends to inform decision-making processes.
  • Developed training materials to facilitate new staff integration and onboarding.
  • Facilitated meetings to discuss project updates and team objectives.
  • Researched best practices to improve operational efficiency within the department.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Provided technical support for customers in resolving complex issues.
  • Assisted in developing strategies to increase customer satisfaction levels.
  • Implemented process improvements to enhance operational efficiency.
  • Analyzed customer needs and recommended appropriate products or services.
  • Reviewed documents for accuracy prior to submission or publication.
  • Identified needs of customers promptly and efficiently.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Human Resource Specialist

State of Missouri Dept of Mental Health
Marshall
02.2005 - 05.2007
  • Managed recruitment processes for various mental health positions within the department.
  • Facilitated onboarding and orientation programs for new staff, enhancing their integration into the team.
  • Developed and maintained employee training materials based on departmental needs.
  • Collaborated with management to address employee relations issues effectively.
  • Administered benefits programs and provided guidance to employees on options available.
  • Conducted performance evaluations and supported managers in performance management strategies.
  • Ensured compliance with state and federal employment laws and regulations consistently.
  • Participated in strategic planning initiatives to enhance workforce efficiency and effectiveness.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Provided essential support to address individual HR needs of employees.
  • Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
  • Partnered with senior HR team to communicate company standards and policies.
  • Performed audits of payroll records to ensure accuracy of employee information.
  • Established and generated various reports to verify HR compliance.
  • Developed and documented HR procedures to refine processes and drive compliance with policies.
  • Conducted background checks and orientation, coordinating new employee onboarding process.
  • Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
  • Established and maintained trusted relationships across the organization to improve employee engagement and satisfaction.
  • Drafted offer letters and employment contracts according to company guidelines.
  • Reviewed job descriptions, identified necessary changes and updated accordingly.
  • Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
  • Conducted exit interviews with departing employees to gather feedback for organizational improvements.
  • Analyzed workforce data to develop strategies that address recruitment needs.
  • Assisted with recruitment initiatives by interviewing and talent sourcing.
  • Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
  • Coordinated with external vendors for the provision of employee services, such as training and benefits administration.
  • Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.

Education

High School Diploma -

Pilot Grove High School
Pilot Grove, MO
05-1990

Some College (No Degree) - Psychology

Columbia College
Columbia, MO

Some College (No Degree) - Psychology

Moberly Area Community College
Moberly, MO

Some College (No Degree) -

Missouri Valley College
Marshall, MO

Skills

  • Alumni relations
  • Alumni engagement
  • Event coordination
  • Event facilitation
  • Stakeholder engagement
  • Data management
  • Communication strategy
  • Community outreach
  • Networking strategies
  • Problem solving
  • Team collaboration
  • Team building
  • Conflict resolution
  • Creative thinking
  • Professionalism

Timeline

Alumni Coordinator

Boonville Valley Hope
08.2025 - Current

Advanced Medical Assistant/ATP

Harry S Truman Veterans Memorial Hospital
04.2023 - 08.2025

Qualification Specialist

Neighbors Bank
02.2021 - 04.2023

Lead Financial Counselor

University of Missouri Health Systems/WCH
06.2013 - 02.2021

Eligibility Specialist

State Of Missouri Department Of Social Services
05.2007 - 06.2013

Human Resource Specialist

State of Missouri Dept of Mental Health
02.2005 - 05.2007

High School Diploma -

Pilot Grove High School

Some College (No Degree) - Psychology

Columbia College

Some College (No Degree) - Psychology

Moberly Area Community College

Some College (No Degree) -

Missouri Valley College
C Jeanine Dowell