Cindy Munoz
Kansas City
Summary
Paralegal with strong skills in document drafting, legal research, and client communication, supporting complex legal processes with attention to detail and confidentiality. Demonstrates proficiency in office administration, scheduling, and data entry, contributing to efficient operations and case management. Bilingual and adept at multitasking, ensuring seamless coordination in dynamic environments.
Overview
11
11
years of professional experience
Work History
Paralegal
Law Department
Kansas City, MO
05.2024 - Current
- Prepare legal documents and file them
- Maintain contact with customers, via telephone and email to ensure that all documents are received and filed throughout the legal process and answer any questions they may have about their case.
- Handle sensitive and proprietary information with discretion and confidentiality.
- Assist with docket preparation
- Draft legal documents and for attorneys, including, Judgments, Consent Judgments, and Dismissals
- Develop and enter various case materials into Gentax database.
- Answer incoming inquiries or distributed to attorneys.
- Prepare and file new cases for legal action
Senior Administrative Assistant
Municipal Court
MO
02.2020 - 03.2024
- Generate and process daily, weekly and monthly internal and external reports
- Setting probation violation hearings and verifying/entering completions when processing the internal and external reports from 11 of our agencies through an excel spreadsheet.
- Process confined docket daily looking for new charges that may violate probation hearings.
- Providing customer service internally and externally via phone calls, emails and or in person at probation window explaining probation conditions ordered by judge such as restitution, classes assigned to agencies and similar violations.
- Communicating with court rooms and other departments throughout the Municipal Court if needed.
- Enrolling defendants in domestic violence classes.
Administrative Assistant
Tony Aguirre Community Center
MO
08.2018 - 02.2020
- Managing employees, making sure they clock in and out, submitting time for payroll through INOVA and people soft.
- Ordering supplies that the Center may need such as: snacks, office supplies, etc.
- Creating fitness passes for new members for the gym or dog park passes through Rec Trac.
- Filing paperwork, providing customers with information of our facility over the phone and or in person, and collecting payments from parents in our after school and/or athletic programs.
- Scheduling rentals for our facility to the public.
Customer Service Specialist
City Planning And Development
MO
10.2017 - 08.2018
- Scheduling plan reviews over the phone, email, and in person.
- Providing residents of the City of Kansas City with information on how to upload new plan submittals and answering questions about permits, scheduling inspections and collecting payments for inspections and plans review.
Customer Service Representative
Municipal Court
MO
06.2015 - 10.2017
- Worked as a bilingual customer service representative in the traffic and violations bureau posting bonds using IMDS plus.
- Receiving payments through Inova, issuing compliance letters for defendants to get reinstated for license, canceling warrants, setting pay arrangements and setting new court dates for defendants as well as interpreting for judges in courtroom.
Education
Hair Academy -
Mitsu Sato Hair Academy
KS06-2021
High School -
Alta Vista High School
MO05-2009
Skills
- Scheduling
- Filing
- Data Entry
- Office Administration
- Mail Handling
- Microsoft Outlook
- Microsoft Word
- Microsoft PowerPoint
- Customer Relations
- Strong Problem Solver
- Multitasking and Prioritization
- Bilingual
- Attorney support
- File organization
- Client communication
- Document drafting
- Research and data collection
- Legal research
LANGUAGES
Spanish
Bilingual
Timeline
Paralegal
Law Department
05.2024 - Current
Senior Administrative Assistant
Municipal Court
02.2020 - 03.2024
Administrative Assistant
Tony Aguirre Community Center
08.2018 - 02.2020
Customer Service Specialist
City Planning And Development
10.2017 - 08.2018
Customer Service Representative
Municipal Court
06.2015 - 10.2017
Hair Academy -
Mitsu Sato Hair Academy
High School -
Alta Vista High School