Ciera Gilley
Nixa
Summary
Dedicated and compassionate with natural aptitude for patient care, always maintaining positive and upbeat demeanor. Possesses solid understanding of basic medical procedures and patient support, with ability to assist in daily living activities and monitoring vital signs. Committed to providing quality care and making significant impact on patient well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nursing Assistant II
CoxHealth Hospital
07.2024 - Current
- Supported hygiene management by addressing daily grooming needs of patients.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Phlebotomist technician
Coxhealth
11.2023 - 07.2024
- Conducted blood draws and specimen collection following strict protocols
- Ensured accurate labeling and processing of samples for laboratory testing
- Collaborated with healthcare team to provide quality patient care
- Maintained clean and organized work area in compliance with health and safety regulations
- Implementing best practices for specimen collection to ensure accurate and reliable test results
- Implement efficient phlebotomy processes to reduce patient wait times and improve overall patient satisfaction
- Identifying opportunities for process improvement in specimen collection and implementing innovative solutions to enhance efficiency and accuracy in the phlebotomy department
Phlebotomist technician
Eustasis Psychiatric and Addiction Health
03.2023 - 11.2023
- Performed phlebotomy procedures on patients
- Assisted with medical procedures and patient care
- Maintained cleanliness and organization of medical equipment and supplies
- Develop standardized protocols for identifying and handling high-risk patients in the psychiatric and addiction health market, ensuring their safety and effective treatment
- Assist in maintaining a positive and supportive atmosphere for patients undergoing psychiatric and addiction treatment, fostering a healing environment that promotes overall well-being and recovery in the healthcare facility
Mobile phlebotomist
American Red Cross
01.2022 - 02.2023
- Organized and conducted mobile blood drives in various locations
- Developed and maintained strong relationships with mobile blood drive sponsors
- Implemented innovative strategies to increase donor participation in mobile blood drive events
- Provide exceptional customer service and care to blood donors during mobile blood drive events, ensuring a positive experience and fostering a culture of gratitude and appreciation for their life-saving contributions to the American Red Cross
- Ensure the accurate collection, labeling, and transport of blood samples from mobile blood drive events to the American Red Cross facilities, maintaining the integrity and quality of the donations for further processing and distribution
- Implement best practices in phlebotomy techniques and procedures during mobile blood drive events to ensure the highest level of donor safety and satisfaction for the American Red Cross
Care partner
Castlewood Senior Living
11.2020 - 01.2022
- Create human connection with residents during their most vulnerable moments
- Patient Observer
- Discover residents’ interests, abilities, and what makes each resident who they are
- Collaborate to create appropriate engagement plans and implement strategies with patience to ensure success
- Partnering with residents to achieve all facets of daily life from the moment they wake to the moment they go to sleep
- Excellent at documenting resident care and changes in condition
- Assist with orientation of team members assigned to memory care neighborhoods
Education
Nursing
Southwest Baptist University
Bolivar, MODiploma - undefined
Nixa high school
Nixa, MO05.2020
Skills
- Patient care quality
- Phlebotomy
- Specimen collection
- Health and safety compliance
- Efficiency
- Teamwork
- Organizational skills
- Time management
- Infection control
- Compassionate Care
- Problem solving
- Collaboration
Certification
- BLS certification12/2023-12/2025
- Phlebotomy technician2/2024-2/2025
Timeline
Nursing Assistant II
CoxHealth Hospital
07.2024 - Current
Phlebotomist technician
Coxhealth
11.2023 - 07.2024
Phlebotomist technician
Eustasis Psychiatric and Addiction Health
03.2023 - 11.2023
Mobile phlebotomist
American Red Cross
01.2022 - 02.2023
Care partner
Castlewood Senior Living
11.2020 - 01.2022
Diploma - undefined
Nixa high school
Nursing
Southwest Baptist University
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