Chyann Pickering
Festus
Summary
Seasoned Universal Banker with 8 years of banking experience delivering exceptional customer service at Midwest BankCentre. Known for building strong relationships, driven, reliable, and consistently exceeding sales performance goals. Professional, with a proven ability to achieve and surpass performance expectations. Passionate about helping customers find financial solutions that fit their needs. Skilled in top performance, attention to detail, communication skills, customer account opening, and the ability to thrive in a fast-paced environment. Eager to learn and advance within the banking industry while contributing to the success of the organization.
Overview
8
8
years of professional experience
Work History
Universal Banker
Midwest BankCentre
Crystal City
01.2023 - Current
- Building and maintaining positive and professional customer relationships, suggesting appropriate products and services.
- Processing daily transactions, managing cash operations in a fast-paced environment.
- Skilled in strict deadlines, completing and reviewing audit tasks, originating and assisting with multiple types of loans in branch and online.
- Maintaining line of business knowledge, ordering branch supplies and ensuring the branch is fully operational with adequate cash and resources.
Loan Processor
Bloomsdale Bank
Bloomsdale
04.2022 - 11.2022
- Preparing and processing loan files, scanning loan documents, verifying and reviewing borrower’s income and credit report. Disburse construction and personal draws. Processing payoffs, releasing “Deeds of Trust”. Developed ability to work with strict deadlines.
DST/DSR/ Jr. savers Director
First State Community Bank
De Soto
03.2020 - 04.2022
- Accepting cash and check deposits, verifying cash withdrawals. Developed strong math skills, basic computer skills, ability to multitask and maintain confidential customer and bank information. Establishing customer relationships by understanding needs and values and banking goals.
Certified Nurse Assistant/CNA
Crystal Oaks Long Term Facility
Festus
01.2019 - Current
- Developed strong personal communication skills with patients and families to better understand personal needs for individuals.
Cashier/Receptionist
Cotton Ace Hardware
De Soto
04.2018 - 03.2020
- Developed good communication skills, understanding the target of customers needs, used computerized systems that involve distributing and account funds.
Education
Continuing -
Jefferson Community College
Hillsboro05.2026
High School Diploma - undefined
De Soto Senior High
De Soto05.2018
Skills
- Customer Service
- Relationship Building
- Cash Handling
- Cross Selling
- Time Management
- Account Opening / Servicing
- Knowledge of personal banking products/services
- Goal Setting / Exceeding Goals
- Problem Solving
- Flexibility and multirole operations
- ATM/Vault Operations
- Consumer Banking
LANGUAGES
English
AWARDS
Community Service Award: 2018, A+ Scholarship program, Employee of the month: 2021
Timeline
Universal Banker
Midwest BankCentre
01.2023 - Current
Loan Processor
Bloomsdale Bank
04.2022 - 11.2022
DST/DSR/ Jr. savers Director
First State Community Bank
03.2020 - 04.2022
Certified Nurse Assistant/CNA
Crystal Oaks Long Term Facility
01.2019 - Current
Cashier/Receptionist
Cotton Ace Hardware
04.2018 - 03.2020
High School Diploma - undefined
De Soto Senior High
Continuing -
Jefferson Community College