Chrysten Whaley
Desloge
Summary
Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities honed by twenty years of experience in the healthcare industry, both professionally and, most recently, primary caregiver to grandparents for the past decade.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Cantwell Mercantile
01.2014 - Current
- Managed day-to-day business operations of a growing e-commerce business that spans multiple platforms.
- Researched, sourced, and listed a variety of new and used items.
- Assessed income, expenses, and adapted plans to improve profit levels. Filed taxes for LLC.
- Ready packages for shipping, purchase and print shipping labels.
Front Desk Receptionist
Kidz Biz Pediatrics
08.2012 - 03.2014
- Helped patients complete necessary medical forms and documentation.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed clerical duties and tasks for clinic administration.
Medical Record/Staffing/Central Supply Technician
Country Meadow Care Center
03.2005 - 11.2007
- Interviewed, hired, and mentored new staff. Ensured all necessary paperwork is completed. Coordinated monthly schedules.
- Ordered, stocked, and maintained supplies for nursing staff.
- Managed paper charts for current and past residents.
- Continued duties as a nursing assistant and medication technician when needed.
Education
Associate of Applied Science - Health Administration
Eastern Gateway Community College
Steubenville, OH12-2023
Skills
- Recruitment
- Schedule management
- Budget creation
- Financial administration
- De-escalation techniques
- Group dynamics
Timeline
Owner/Operator
Cantwell Mercantile
01.2014 - Current
Front Desk Receptionist
Kidz Biz Pediatrics
08.2012 - 03.2014
Medical Record/Staffing/Central Supply Technician
Country Meadow Care Center
03.2005 - 11.2007
Associate of Applied Science - Health Administration
Eastern Gateway Community College
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