Christopher Smith
Florissant
Overview
15
15
years of professional experience
Work History
Sales Representative
CarShield
O'Fallon
07.2018 - 04.2025
- Negotiated pricing contracts with customers to maximize profits.
- Developed and maintained relationships with customers to ensure repeat business.
- Researched competitors' products, prices, and sales techniques.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Sales Representative Manager
T-Mobile
Florissant
10.2010 - 07.2018
- Established performance standards for sales team members and monitored their progress against those goals.
- Ensured adherence to company policies regarding pricing structures and payment terms.
- Maintained a thorough knowledge of product lines in order to effectively respond to customer questions or concerns.
- Developed and implemented sales strategies to increase customer base and market share.
- Analyzed sales data to identify opportunities for improvement in processes and procedures.
Education
High School Diploma -
Hazelwood West Senior High
Hazelwood, MO05-2002
Some College (No Degree) - Business Administration
Morehouse College
Atlanta, GASkills
- Sales strategies that include asking deep discovery questions
- Effectively and actively listening to provide top service
- Overcoming objections through isolating concerns, showing empathy, and providing solutions
- Right-fitting customers' needs properly to ensure top customer satisfaction
- Upselling adds value to the necessities of the customer
- Building additional business through referrals
Timeline
Sales Representative
CarShield
07.2018 - 04.2025
Sales Representative Manager
T-Mobile
10.2010 - 07.2018
High School Diploma -
Hazelwood West Senior High
Some College (No Degree) - Business Administration
Morehouse College