Summary
Overview
Work History
Education
Skills
Timeline
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Christopher McPherson

Jennings

Summary

Dynamic professional with extensive experience at Advanced Auto Parts and UPS, excelling in package handling and efficient loading. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Recognized for optimizing operations and maintaining high standards of workplace safety, contributing to significant improvements in overall performance.


Logistics professional with comprehensive experience in package handling and warehouse operations. Known for reliability and commitment to maintaining safe and efficient work environment. Brings strong focus on teamwork and adaptability to changing demands, ensuring smooth operations and consistent results.

Overview

3
3
years of professional experience

Work History

Preloader

United Parcel Service, UPS
11.2024 - Current
  • Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
  • Implemented time management techniques to balance competing priorities during fast-paced shifts.
  • Collaborated with team members to maintain a clean, organized workspace for efficient operations.
  • Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.
  • Optimized loading efficiency by assessing and organizing packages based on destination and priority.

Store Manager

Advanced Auto Parts
04.2022 - 09.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Commercial Sales Manager

Advanced Auto Parts
02.2022 - 04.2022
  • Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
  • Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
  • Responded to customer feedback in professional and constructive way.
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.
  • Fostered a positive team environment, creating an atmosphere of mutual support and encouragement that contributed to improved overall performance.
  • Analyzed sales data and developing strategies and action plans.

Education

Associate Degree - Automotive Collision Repair

Ranken Technical College
St Louis, MO
06-2004

High School Diploma -

Jennings Senior High School
Saint Louis, Mo
07-2001

Skills

  • Package handling
  • Efficient loading
  • Proper lifting techniques
  • Warehouse navigation
  • Shipping and receiving
  • Maintaining cleanliness
  • Deadline adherence
  • Freight sorting
  • Labeling accuracy
  • Workplace safety
  • Order picking
  • Adaptable to change
  • Pallet jack operation

Timeline

Preloader

United Parcel Service, UPS
11.2024 - Current

Store Manager

Advanced Auto Parts
04.2022 - 09.2024

Commercial Sales Manager

Advanced Auto Parts
02.2022 - 04.2022

Associate Degree - Automotive Collision Repair

Ranken Technical College

High School Diploma -

Jennings Senior High School

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Christopher McPherson