Christopher McCollum

• Greeted and seated guests promptly, enhancing overall dining experience.
• Assisted in training new host staff on operational procedures and customer service standards.
• Coordinated with kitchen and waitstaff to ensure timely service and guest satisfaction.
• Managed reservation system to optimize table turnover and guest flow.
• Handled customer inquiries and complaints with professionalism, fostering positive relationships.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
• Checked in with servers to confirm preparedness before seating customers.
• Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
• Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
• Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.

I used to walked people to seats made sure they had everything they needed to feel comfortable to eat there.

I greeted customers as they came in the restaurant.

I took extra tables and chairs if they needed them.

• Cleared and set tables efficiently to enhance guest dining experience.
• Assisted servers with food and beverage delivery during high-volume shifts.
• Maintained cleanliness and organization of dining areas to ensure a welcoming atmosphere.
• Supported kitchen staff by restocking supplies and utensils as needed.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Trained new staff in bussing and cleaning procedures.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
• Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• I wiped took plates and refilled waters

• Assisted customers in locating products, enhancing overall shopping experience.
• Processed transactions accurately and efficiently at point-of-sale terminals.
• Maintained organized merchandise displays to drive sales and improve visibility.
• Collaborated with team members to ensure timely restocking of inventory.
• Greeted customers and helped with product questions, selections, and purchases.
• Greeted customers and provided outstanding customer service.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.

• Assisted customers in selecting merchandise and provided product information to enhance shopping experience.
• Maintained visual merchandising standards, ensuring displays were attractive and aligned with brand guidelines.
• Operated point-of-sale systems efficiently, processing transactions accurately and managing cash register functions.
• Collaborated with team members to restock inventory and maintain organized sales floor for optimal customer access.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.

• Assisted in project planning and scheduling for construction tasks to ensure timely completion.
• Operated various construction tools and machinery safely and efficiently during project execution.
• Collaborated with team members to maintain a clean and organized job site, promoting safety practices.
• Supported senior staff in estimating material requirements and cost assessments for projects.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Gathered and disposed of worksite debris to remove safety hazards.
• Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.