Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Dannahower

Belton

Summary

Productive unit manager with highly developed skills the field. Hands-on experience managing financial resources and providing exceptional customer service in healthcare facility. Resolves problems quickly. Skilled in managing and maintaining physician orders and supervising staff according to policies and regulations.

Overview

9
9
years of professional experience

Work History

Unit Manager

Waffle House
Various Locations
02.2024 - Current
  • Lead from the front and by example
  • Maintain an active role in the production process from at least 7am-2pm
  • Create and maintain 4+ weeks of schedules, updating as necessary, and effectively communicating those changes with affected employees; cover shifts when call-outs occur
  • Responsible for working alongside District Training Coordinator to train new employees, regardless of their hired position; take an active role in their training and development
  • Uphold the values of the job, the company, the industry, and treat employees with the same respect
  • Maintain general cleanliness and sanitation, including fulfilling the master cleaning list every shift, every day
  • Maintain a positive, healthy work environment in which employees are able to take and accept constructive criticism, and use that information to teach others
  • Responsible for providing appropriate disciplinary action as needed
  • Utilize professional discretion in all scenarios to achieve what is objectively best for the situation at-hand

Server/Rockstar Cook/Shift Supervisor

Waffle House
Belton
06.2016 - 02.2024
  • Take customer orders, verbally call them in, deliver when ready, and provide general upkeep and customer-table maintenance
  • Prepared all food orders
  • Prepped future-use items, i.e. hash browns, waffle batter, eggs, chili, gravy, etc
  • Maintained general sanitation and cleanliness, as well as helped to enforce the master cleaning list
  • Maintained general food safety, including the usage of first-in-first-out, proper labeling, documentation of temperatures, and immediately fixing issues in the moment when they present themselves.
  • Run relief management when the store or district manager is out, primarily due to vacation

Server

First Watch Daytime Cafe
Overland Park
05.2023 - 10.2023
  • Take customer orders, and ring them in via the point-of-service station.
  • Deliver food as a team to ensure that food is served as fresh as reasonably possible.
  • Serve drinks, including the responsible service of alcoholic beverages.
  • Assist in bussing and cleaning tables as needed, especially during busy times, to ensure a strong, healthy flow of customers.
  • Provide general service to customers to ensure a satisfactory experience.
  • Work in a support role once a week, such as bussing tables, running host stand/register or handling to-go orders.

Server

Jose Peppers
Belton
02.2022 - 04.2023
  • Take customer orders, and ring them in via the point-of-service station.
  • Deliver food as a team to ensure that food is served as fresh as reasonably possible.
  • Serve drinks, including the responsible service of alcoholic beverages.
  • Assist in bussing and cleaning tables as needed, especially during busy times, to ensure a strong, healthy flow of customers.
  • Provide general service to customers to ensure a satisfactory experience.
  • Occasionally work in a support role, such as bussing tables or handling curbside/to-go orders, when the role is needed.

Education

Belton High School
Belton, MO

Skills

  • Schedule management
  • Employee training
  • Production oversight
  • Sanitation standards
  • Customer service
  • Consistent inventory checks(minimum 3 per week)
  • Workplace safety
  • Conflict resolution
  • Time management
  • Decision making
  • General leadership
  • Ownership of success and failures

Timeline

Unit Manager

Waffle House
02.2024 - Current

Server

First Watch Daytime Cafe
05.2023 - 10.2023

Server

Jose Peppers
02.2022 - 04.2023

Server/Rockstar Cook/Shift Supervisor

Waffle House
06.2016 - 02.2024

Belton High School

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Christopher Dannahower