CHRISTOPHER COUNTS
Saint Louis
Summary
Results-driven professional prepared to excel in leadership role. Proven ability to guide teams through complex projects while maintaining strong focus on collaboration and achieving results. Known for adaptability and reliability, consistently meeting changing needs and expectations. Skilled in strategic planning and team development.
Overview
25
25
years of professional experience
Work History
Field Leader
Chipotle Mexican Grill
Saint Louis
03.2025 - Current
District Manager Northfork Freshmex (QDOBA)
QDOBA Fresh Mex
Saint Louis, MO
06.2024 - 02.2025
- Double digits sales/transactions growth vs last year.
- First certified training restaurant in Saint Louis.
- Built a foundation of a win as one culture.
- Assigned to mentor 2 district managers.
- Achieving a 15% increase in guest satisfaction scores in a 2 month period.
- Developed training programs to enhance staff performance and service quality.
Director Of Operations
Flynn Group
Saint Louis, MO
08.2022 - 05.2024
- Streamlined daily operations to enhance efficiency and reduce delays across multiple departments.
- Developed and implemented strategic initiatives to improve supply chain processes and reduce costs.
- Led cross-functional teams in executing process improvements that enhanced operational workflows and productivity.
- Analyzed performance metrics to identify areas for improvement, driving data-informed decision-making.
- Trained and mentored staff on best practices, fostering a culture of continuous improvement within the team.
Area Director
Taco Bell- Corporate and Flynn Group
St. Louis And Boston, MA
12.2001 - 05.2024
- 6 years of experience as an Area Coach combining 29 stores in St. Louis and Boston, MA.
- Developed 4 RGM's to MTM's (Market Training Managers) in 3 years.
- Experience successfully opening new stores as an Area Director for Taco Bell.
- Teach Serve-Safe Classes with a pass rate of 95%
- Teach Shift Leader classes- Leaders of Tomorrow
- Volunteering with Boys and Girls Club and the Jimmy Fund.
- Voice of the Customer- TOP 3 in all of Flynn Group.
- Board Member of The Family Fund (Charity Organization for Flynn)
Education
Business Administration Degree -
Jefferson College
Hillsboro, MO05-2013
Skills
- Leadership
- Strategic Planning
- Communication Skills
- Business Process Improvement
- Staff training and development
- Operations management
Timeline
Field Leader
Chipotle Mexican Grill
03.2025 - Current
District Manager Northfork Freshmex (QDOBA)
QDOBA Fresh Mex
06.2024 - 02.2025
Director Of Operations
Flynn Group
08.2022 - 05.2024
Area Director
Taco Bell- Corporate and Flynn Group
12.2001 - 05.2024
Business Administration Degree -
Jefferson College
Awards
2018- Dolphin Award- Awarded by Mary Ruhl, Director of Operations, 2017- Starfish Award- Awarded by Mary Ruhl, Director of Operations, 2014-2017- Top 25 in company on operations- Cruise to Bahamas, 2012-2013- Ambassador For Cantina Bell (Breakthrough Award), 2011-2012- Top 100 RGM’s in company, 2009-2011: 6 Reward the Doers Awards granted, December 2010: Starfish Award presented by: Wendy Wolf, People Capability Leader, October 2009: Bold Now Award presented by: Dominic Barbosa, Director of Operations