Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Support Service
Southeast Missouri State University
Cape Girardeau
04.2021 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Managed inventory and supplies to ensure materials were available when needed.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Night Security Guard
Hypnotic bar
Cape Girardeau
04.2021 - Current
Trained new personnel in security procedures or security equipment.
Maintained and enforced procedures for security of monies, credit and financial transactions and guest security.
Identified potential safety hazards throughout the facility.
Ensured compliance with laws, regulations, policies, and procedures related to security operations.
Provided customer service to guests, visitors, and staff members.
Volunteer
salvation army
Cape Girardeau
08.2008 - 12.2022
Helped with prep, set up, and breakdown of community and public events.
Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Assisted with fundraising efforts, including event planning and donor outreach.
Provided assistance to customers by handing out meal trays, explaining menu options, and offering nutritional advice.
Graduate Assistant of Campus Engagement at Southeast Missouri State UniversityGraduate Assistant of Campus Engagement at Southeast Missouri State University