Christionta Chatman
St. Louis
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Online Grocery Pick Up
Walmart
09.2023 - 03.2025
- Completed tasks punctually to meet deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Internet/ voice rep
Spectrum Communications
03.2021 - 01.2023
- My duties at this establishment were to help customers repair their Internet as well as taking payments for billing
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Shift Supervisor
White Castle
03.2019 - 07.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with management to uphold operational standards for service and quality.
Chick Fi La Express
Team Leader
02.2020 - 05.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Pharmacy Tech -
Job Corps
Saint Louis, MOHigh school diploma -
Beaumont High School
St. Louis, MO05.2013
Skills
- EMR systems
- Medical Billing
- HIPAA
- Medical Records
- Hospitality
- Stocking
- Medical Scheduling
- Hospital Experience
- Cash register
- Customer service
- Front desk
- Supervising experience
- Data entry
- Typing
- 10 key typing
- Time management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Online Grocery Pick Up
Walmart
09.2023 - 03.2025
Internet/ voice rep
Spectrum Communications
03.2021 - 01.2023
Chick Fi La Express
Team Leader
02.2020 - 05.2020
Shift Supervisor
White Castle
03.2019 - 07.2020
Pharmacy Tech -
Job Corps
High school diploma -
Beaumont High School
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