Christine Wakelam
St Louis
Summary
Skilled transportation dispatcher known for strong decision-making and conflict resolution abilities. Committed to maintaining safety standards and fostering positive client relationships to enhance operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transportation Dispatcher
Special School District Of St. Louis County
St Louis, MO
04.2025 - Current
- Coordinated daily transportation schedules for students, ensuring timely and efficient pickups and drop-offs.
- Communicated with drivers to relay updates, resolve issues, and enhance service delivery.
- Monitored vehicle locations using GPS tracking systems to ensure compliance with safety regulations.
- Collaborated with school staff to address transportation needs and accommodate special requests.
- Maintained accurate records of transportation logs, incident reports, and communication reports for accountability purposes.
- Developed strong relationships with clients through proactive communication and problem-solving support.
Bus Driver
Special School District Of St. Louis County
St Louis, MO
08.2021 - Current
- Ensured safe and timely transportation of students to and from school.
- Conducted regular vehicle inspections to maintain operational safety standards.
- Assisted students with disabilities, providing necessary support during transit.
- Communicated effectively with school staff regarding transportation schedules and needs.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
Education
High School Diploma -
Hazelwood West
Hazelwood, MO06-1990
Skills
- Conflict resolution techniques
- Weather conditions awareness
- Public relations management
- Employee management
- Strong decision-making
- Transportation safety protocols
- Documentation and paperwork
- Fuel efficiency optimization
- Customer relations
- Route planning
- Transportation regulations
- Issue resolution
- Vehicle maintenance awareness
Accomplishments
- Researched issues and conflicts to determine the best solutions, which enabled better response times and reduced complaint calls.
- Received the Cause for Applause Award 4 times over the past year, due to a high level of poise, exceptional communication skills, and exemplary customer service.
Certification
CDL Class B
Timeline
Transportation Dispatcher
Special School District Of St. Louis County
04.2025 - Current
Bus Driver
Special School District Of St. Louis County
08.2021 - Current
High School Diploma -
Hazelwood West