Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTINE FISHBACK

Wildwood

Summary

Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.

Overview

35
35
years of professional experience

Work History

Office Manager

Max Benzaquen, M.D.
10.2020 - 06.2023
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Complied with established internal controls and policies.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Utilized financial software to prepare consolidated financial statements.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Charge Poster

Neurosurgery & Neurology
04.2016 - 10.2020
  • Worked closely with aging team to send resubmitted claims.
  • Reviewed and followed up on outstanding insurance claims.
  • Prepared and generated claims by completing data entry of correct information.
  • Identified and corrected billing errors and obtained missing information for smooth claims payment.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Charge Posting included EMG's & Nerve Conduction studies, EEG's, and Hospital Consultations.

Admissions/Billing Coordinator

The Comprehensive Epilepsy Care Center For Children and Adults, P.C
07.1992 - 04.2019
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
  • Precisely completed appropriate claims paperwork, documentation and system entry
  • Correctly coded and billed medical claims for various hospital and nursing facilities
  • Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge
  • Professionally and courteously verified appointment times with patients
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms)
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients
  • Verified patients' eligibility and claims status with insurance agencies
  • Entered orders into the EMR system efficiently and without errors
  • Diligently filed and followed up on third party claims
  • Prepared patient charts, pre-admissions and consent forms as necessary
  • Determined prior authorizations for medication and outpatient procedures
  • Pre-certified medical and radiology procedures, surgeries and echocardiograms
  • Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data
  • Accurately selected the proper descriptive code when more than one anatomical location was indicated
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy
  • Maintained strict patient and physician confidentiality
  • Resourcefully used various coding books, procedure manuals and on-line encoders
  • Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing
  • Conscientiously reviewed medical record information to identify appropriate coding based on CMS HCC categories
  • Managed collections claims for unpaid bills against the estates of debtors
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.

Receptionist/Charge Posting/Billing Assistant

Diabetes & Endocrinology Inc.
08.1988 - 06.1992
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Prepared and submitted monthly billing reports to management for financial overview.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Answered phones
  • Scheduled appointments/Registered patients
  • Pulled charts for next day

Education

Basic Studies

St. Louis Community College At Meramec
St Louis, MO

Industrial Psychology

University of Central Missouri
Warrensburg, MO

High School Diploma -

Parkway West High School
Chesterfield MO
05.1985

Skills

  • Billing & collections procedures expert
  • Composed & professional demeanor
  • Excellent verbal communications
  • Familiar with commercial and private insurance carriers
  • Office support (phones, faxing, filing)
  • Excellent liaison between patient, doctors, and staff
  • Electronic medical records (EClinical Works, Cerner, Benchmark systems
  • Schedule appointments, tests
  • Resourceful and reliable worker

Timeline

Office Manager

Max Benzaquen, M.D.
10.2020 - 06.2023

Charge Poster

Neurosurgery & Neurology
04.2016 - 10.2020

Admissions/Billing Coordinator

The Comprehensive Epilepsy Care Center For Children and Adults, P.C
07.1992 - 04.2019

Receptionist/Charge Posting/Billing Assistant

Diabetes & Endocrinology Inc.
08.1988 - 06.1992

Basic Studies

St. Louis Community College At Meramec

Industrial Psychology

University of Central Missouri

High School Diploma -

Parkway West High School

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CHRISTINE FISHBACK