Christine Cardoza

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
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• Completed point of sale opening and closing procedures.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Traveled through st.louis and st Charles county to do light housekeeping work on Airbnb properties.

• Maintained a safe and clean home environment for clients, conducting thorough housekeeping tasks as needed.
• Promoted a clean working environment through regular housekeeping activities and adherence to sanitation protocols.
• Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Helped management keep adequate supply on hand by notifying of shortages.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

• Mopped and vacuumed floors to remove residue and restore finished appearance.
• Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Visually inspected area for overlooked aspects.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Organized and used industrial cleaning products following strict safety procedures.