Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Christina Lott

Saint Charles

Summary

Versatile professional with expertise in childcare, transportation, mortgage servicing, and retail management. Proven ability to deliver compassionate childcare, ensure safe transportation, manage complex mortgage accounts, and lead retail operations to boost sales and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Childcare Provider

Childcare
Saint Charles
04.2017 - Current
  • Supervised daily activities and ensured safety of children in care.
  • Developed engaging educational activities to promote learning and social skills.
  • Communicated regularly with parents regarding child progress and well-being.
  • Maintained a clean and organized environment for children's play and learning.
  • Implemented behavior management strategies to encourage positive interactions.
  • Trained new staff on childcare policies and best practices for child engagement.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Maintained daily records of activities, behaviors, meals, and naps.

Driver

Self Employed Services
Saint Charles
01.2017 - Current
  • Operated vehicle safely to transport clients to various locations.
  • Planned and navigated routes efficiently to minimize travel time.
  • Maintained vehicle cleanliness and performed basic maintenance checks regularly.
  • Ensured compliance with traffic laws and safety regulations during trips.
  • Delivered goods and services to customers on time and in excellent condition.
  • Adhered to company policies and procedures related to safety and security standards.
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Picked up clients from specific locations to transport and drop off at destinations.

Retail Sales Associate/Assistant Manager

Brown Shoe Company
Saint Charles
12.2010 - 04.2017
  • Maintained organized stockrooms and displayed merchandise attractively.
  • Processed transactions accurately using point-of-sale systems.
  • Provided exceptional customer service to enhance shopping experiences.
  • Executed visual merchandising standards to promote products effectively.
  • Resolved customer inquiries and concerns promptly and professionally.
  • Trained new associates on sales techniques and store policies.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Mortgage Customer Service Representative

U.S. Bank
Earth City
03.2014 - 04.2016
  • Maintained up-to-date knowledge of mortgage industry regulations and guidelines.
  • Resolved customer issues through effective communication and problem-solving.
  • Processed customer documentation efficiently for mortgage applications.
  • Maintained accurate records of all customer interactions within database system.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Education

High School Diploma -

Francis Howell North High School
Saint Charles, MO
06-2010

Skills

  • Child supervision
  • Conflict resolution
  • Problem solving
  • Attention to detail
  • Creative lesson planning
  • Safety awareness
  • Childhood education
  • Behavior management
  • Activity planning
  • Meal preparation
  • CPR training
  • Team leader
  • Team training
  • Vehicle operation
  • Package delivery
  • Safety compliance
  • Vehicle maintenance
  • Time management
  • Key holder experience
  • Customer service
  • Inventory management
  • Employee training
  • Visual merchandising
  • Relationship building and management
  • Effective communication
  • POS systems operations
  • Mortgage processing
  • Regulatory compliance
  • Customer documentation
  • Escalation handling
  • Professional phone voice
  • Resourcefulness
  • Problem-solving aptitude
  • Communication skills
  • Customer data confidentiality
  • Self motivation

Languages

American Sign Language
Native/ Bilingual

References

References available upon request.

Timeline

Childcare Provider

Childcare
04.2017 - Current

Driver

Self Employed Services
01.2017 - Current

Mortgage Customer Service Representative

U.S. Bank
03.2014 - 04.2016

Retail Sales Associate/Assistant Manager

Brown Shoe Company
12.2010 - 04.2017

High School Diploma -

Francis Howell North High School

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Christina Lott