Christina Kurpgeweit
Saint Louis
Summary
Dedicated Assistant Branch Manager with expertise in banking operations, team development, and cash handling. Committed to enhancing customer satisfaction and maintaining operational compliance.
Overview
10
10
years of professional experience
Work History
Assistant Branch Manager
Royal Banks of Missouri
St Louis, MO
01.2023 - Current
- Assisted in managing daily branch operations, ensuring compliance with banking regulations.
- Monitored financial transactions for accuracy, maintaining high standards of operational integrity.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Court Clerk
City Of Little Rock
Little Rock, AR
08.2021 - 10.2022
- Processed court documents and maintained accurate case files for efficient record-keeping.
- Utilized case management software to track filings and ensure compliance with court procedures.
- Trained new clerks on administrative procedures, fostering a collaborative work environment.
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
- Prepared court documents for filing in alignment with established protocols to support compliance.
- Prepared court orders and judgments for signature.
- Reviewed court documents to process subpoenas, motions and pleadings.
Teller II
Regions Bank
Sherwood, AR
04.2020 - 07.2021
- Processed customer transactions accurately and efficiently, enhancing overall service quality.
- Assisted customers with account inquiries, providing solutions and fostering positive relationships.
- Monitored cash drawer balances regularly, maintaining accuracy and accountability in cash handling procedures.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Lead Teller
Wells Fargo
Marshalltown, IA
01.2016 - 03.2020
- Supervised daily operations to ensure efficient cash handling and customer service.
- Trained and mentored junior tellers on operational procedures and compliance regulations.
- Conducted regular audits of cash drawers to maintain accountability and adherence to policies.
- Resolved customer inquiries and issues, fostering positive relationships and loyalty.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
Education
Medical Assistant
Kaplan University
Cedar Falls, IASkills
- Banking
- Team development
- Staff education and training
- Financial services
- Cash handling
- Vault audits
Timeline
Assistant Branch Manager
Royal Banks of Missouri
01.2023 - Current
Court Clerk
City Of Little Rock
08.2021 - 10.2022
Teller II
Regions Bank
04.2020 - 07.2021
Lead Teller
Wells Fargo
01.2016 - 03.2020
Medical Assistant
Kaplan University