CHRISTINA GRAHECK
BLUE SPRINGS,MO
Overview
17
17
years of professional experience
Work History
Sales Manager
CopilotIQ Inc.
10.2023 - Current
- Strategic Sales Leadership: Developed and executed sales strategies aligned with company objectives, consistently achieving or surpassing sales targets by over 300% new member growth and 8% engagement growth by adapting plans in response to evolving healthcare industry trends.
- Team Development and Mentorship: Mentored and trained 30+ sales representatives, enhancing their performance to over 300 outbound sales activities per day and promoting career growth, leading to improved team productivity and team morale.
- Data-Driven Decision Making: Utilized data analysis to evaluate market trends and customer feedback, informing strategic decisions and optimizing sales approaches for better market penetration.
- Operational Excellence: Managed multiple tasks efficiently, leveraging CRM systems to track performance, streamline sales processes, and ensure timely completion of objectives, resulting in smooth sales operations.
District Sales Manager
PAYCHEX, INC.
01.2020 - 10.2023
- Achieved and Surpassed Sales Targets: Led a high-performing sales team to consistently exceed activity metrics and revenue quotas set by the Zone Manager, contributing to significant company growth.
- Developed and Mentored Sales Talent: Recruited, coached, and supervised 30+ sales representatives, enhancing their technical and competitive knowledge, which resulted in surpassing corporate performance goals and identifying future leadership candidates.
- Strategic Product Line Management: Managed corporate objectives for individual product lines within budgetary constraints, monitored performance against forecasts, and implemented corrective actions to ensure alignment with company goals.
- Cross-Functional Collaboration and Network Cultivation: Collaborated across divisions to develop mutual objectives and resolve issues, while cultivating referral networks among certified public accountants and enrolled agents to expand market reach.
Outside Sales Representative
PAYCHEX, INC.
06.2014 - 01.2020
- Consistently Achieved Sales Targets: Exceeded unit and revenue expectations throughout tenure of 6 years by an average of 27% over quota, demonstrating strong sales performance and commitment to company goals.
- Salesforce CRM Proficiency: Created and managed accounts, leads, and opportunities within Salesforce CRM, effectively tracking sales activities and customer interactions.
- Data-Driven Decision Making: Provided accurate sales activity reports and forecasts, enabling informed strategic decisions and contributing to business growth.
- Process Optimization: Utilized CRM insights to streamline sales processes, enhancing efficiency and improving customer relationship management.
Business Solutions Manager
CLICKSPEED MARKETING / HUNTER & LORD ASSOC.
07.2008 - 06.2014
- International Business Operations & Strategy: Managed global e-commerce operations and led business strategy consulting initiatives, optimizing processes to enhance profitability and drive growth.
- Project Management & Cross-Functional Leadership: Directed agile project planning and served as a technical liaison for new initiatives, overseeing teams ranging from 5 to 150 employees to achieve performance goals and improve retention.
- CRM & Sales Enablement: Leveraged various CRM systems to spearhead B2B sales initiatives, enhancing client engagement and streamlining sales processes.
- Content Compliance & Training Development: Oversaw site content management to ensure product and legal compliance, and developed operational guidelines, training materials, and presentations for companies including Dealbug.com, Clearvox LLC, and Clickspeed Marketing.
Education
Bachelor of Science - Business Administrative Marketing & Management
Southwest Missouri State University
Springfield, Missouri12.2001
Skills
- Project management and operations oversight
- Collaboration and training development
- Agile planning and implementation
- Sales cycle management
- Senior sales leadership
- Relationship management
- Business development
- Reporting and financial systems management
- Salesforce administration
- Human capital management (HCM)
- Microsoft Office proficiency
- Cross-functional team collaboration
Trainings and Programs
- Microsoft office: Word, Excel, PowerPoint Management Development
- Salesforce & Zoho CRM’s
- Five9, LiveVox, Safesoft Solutions
- Touchpoint, Conquer dialers Trandotcom, & proprietary data management systems
- Extensive Phone & Upmarket Sales & Management Trainings
- Paychex University
Timeline
Sales Manager
CopilotIQ Inc.
10.2023 - Current
District Sales Manager
PAYCHEX, INC.
01.2020 - 10.2023
Outside Sales Representative
PAYCHEX, INC.
06.2014 - 01.2020
Business Solutions Manager
CLICKSPEED MARKETING / HUNTER & LORD ASSOC.
07.2008 - 06.2014
Bachelor of Science - Business Administrative Marketing & Management
Southwest Missouri State University
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