Christina Genandt
Lake Saint Louis,MO
Summary
Professional nurse experienced in clinical leadership seeking to impact patient care and team performance. Known for collaboration, adaptability, and consistent delivery of high-quality outcomes. Proficient in staff training, patient management, and implementing healthcare protocols. Reliable, results-driven, and skilled in fostering cohesive work environment.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager - NICU
St. Louis Children's Hospital
Saint Louis, MO
12.2021 - Current
- Lead a team of approximately 40 direct reports.
- Co-Lead the Charge Nurse and NICU Transport RN Teams.
- Scheduling and balancing of NICU Resource teams to ensure adequate coverage of the unit.
- Co-Lead the NICU Nursing Model of Care Team
- Supervised daily operations, ensuring compliance with healthcare regulations and standards.
- Collaborated with multidisciplinary teams to develop patient care plans tailored to individual needs.
- Mentored nursing staff, providing guidance on best practices and professional development opportunities.
- Implemented quality improvement initiatives, enhancing patient safety and satisfaction metrics.
- Conducted performance evaluations, identifying training needs and fostering professional growth among team members.
- Streamlined communication processes within the unit, improving collaboration between departments.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Maintained open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
- Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
- Facilitated staff meetings to discuss operational challenges and develop actionable solutions collaboratively.
- Assisted in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Lead staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Team Lead Charge RN - NICU
St. Louis Children's Hospital
St Louis, MO
10.2020 - 12.2021
- Co-Chair of Model of Care Committee (January 2020)
- Chair of Night Shift Committee
- Member of the Safe Sleep Committee
- Lead Tier 1 Huddles
- Charge Nurse responsibilities including, but not limited to, staffing, admission planning and NICU Resource.
- Preceptor to new Charge RNs
- Provide support to Night Charge Team
- Responsible for balancing the Night Charge schedule
- Responsible for helping to facilitate monthly Charge Nurse meetings
- Provide support to NOC PCTs
- Address and resolve SEMS reports
- Perform CLABSI audits
- Ensure Bare-To-Touch Compliance
Registered Nurse - NICU
St. Louis Children's Hospital
Saint Louis, MO
01.2009 - 10.2020
- Co-Chair of former NICU Council Committee
- Member of the NICU Charge Nurse Team
- Trained as Transport Nurse
- Participate in the PDP Program
- Precept and educate new and current Staff, Charge and Transport Nurses
- Provide hands-on critical care for patients in the Neonatal Intensive Care Unit
- Provide patient teaching to families
- Provide support and comfort to patients and their families
Student Nurse Technician
Barnes-Jewish Hospital, Float Pool
St Louis, MO
06.2006 - 12.2008
- Responsible for drawing labs, starting IVs and performing EKGs
- Experience assisting on all floors including the ICUs
- Assisted nursing staff with patient care tasks, ensuring comfort and safety for diverse patient populations.
- Monitored vital signs and reported observations to registered nurses, supporting timely clinical decisions.
- Trained new student nurse technicians on procedures and best practices, enhancing team performance and efficiency.
- Enhanced patient care by providing compassionate support and assistance with daily living activities.
Customer Service Manager
Bed Bath & Beyond
03.2005 - 08.2007
- Responsible for managing employees within the store
- Merchandise and create appealing displays to increase sales
- Tend to customers to ensure excellent customer service is provided
- Maintain department standards - stocking, cleanliness, etc.
- Train employees on policies, procedures, and customer service basics
- Ensure all employees are providing excellent customer service
- Lead Bridal and Gift Registry program
Guest Services
Children's Hospital of St Louis
01.2007 - 07.2007
- Provide information to guests regarding patient rooms
- Print out visitor badges
- Assist guests in locating departments
- Operate a multi-line phone system
Store Manager
Walgreens Pharmacy
02.2003 - 03.2005
- Manage a store that produces an average of $3,000,000 annually in self-service alone, and over $5,500,000 total
- Work with Pharmacy Manager to ensure a profitable, well run store overall
- Work with district staff and supervisors
- Oversee entire store operations
- Bookkeeping, finance, budgeting, and payroll
- Ordering
- Merchandise and create appealing displays to increase gross profit
- Lead and supervise a management team as well as employees
- Ensure excellent customer service is provided
- Hire and train new employees including assistant managers
- Devise methods to decrease both internal and external shrink
- Aid Pharmacy department in filling prescriptions and tending to customers
Director of Marketing
Tri-State Alarm Co., LLC.
02.1999 - 02.2003
- Coordinate appointments of prospective clients
- Outside Residential and Commercial sales
- Facilitate sales representative's daily activities
- Office records administration
- Customer satisfaction correspondence
- Office/Branch sales target tracking
Director of Marketing
Indoor Environmental Corp.
09.1997 - 02.1999
- Coordinate appointments of prospective clients
- Facilitate sales representative's daily activities
- Office records administration
- Customer satisfaction correspondence
Shift Supervisor
CVS Pharmacy
05.1996 - 09.1997
- Manage employees
- Customer service
- Interaction with suppliers
Teacher
Noah's Ark Christian Daycare Center
04.1994 - 02.1997
- Teacher for children age 3-4 years
- Caring for children age 6 weeks-18 months
- Daily interaction with parents regarding child's progress
Education
SLU RN-BSN Program - Nursing
Saint Louis University
St. Louis, MO05-2011
RN Diploma - undefined
Lutheran School of Nursing
St. Louis, MOAssociate's Degree - Nursing
Bucks County Community College
Associate's Degree - Liberal Arts
BCCC
Newton, PAHigh School Diploma - undefined
Neshaminy H.S.
Langhorne, PASkills
- Ability to work in diverse environments independent from supervision with the strong desire to succeed
- Effective and successful when in a leadership position and when working as part of a team
- Capable of training fellow employees in company policies and procedures
- Excellent communication skills, both written and verbal
- Exemplary customer service skills
- Computer Literate
- Quality improvement
- Staff development
Certification
- Registered Nurse License
- CPR Certified with AED
- NRP Certified
- RNC-NIC Certified
Timeline
Assistant Nurse Manager - NICU
St. Louis Children's Hospital
12.2021 - Current
Team Lead Charge RN - NICU
St. Louis Children's Hospital
10.2020 - 12.2021
Registered Nurse - NICU
St. Louis Children's Hospital
01.2009 - 10.2020
Guest Services
Children's Hospital of St Louis
01.2007 - 07.2007
Student Nurse Technician
Barnes-Jewish Hospital, Float Pool
06.2006 - 12.2008
Customer Service Manager
Bed Bath & Beyond
03.2005 - 08.2007
Store Manager
Walgreens Pharmacy
02.2003 - 03.2005
Director of Marketing
Tri-State Alarm Co., LLC.
02.1999 - 02.2003
Director of Marketing
Indoor Environmental Corp.
09.1997 - 02.1999
Shift Supervisor
CVS Pharmacy
05.1996 - 09.1997
Teacher
Noah's Ark Christian Daycare Center
04.1994 - 02.1997
RN Diploma - undefined
Lutheran School of Nursing
Associate's Degree - Nursing
Bucks County Community College
Associate's Degree - Liberal Arts
BCCC
High School Diploma - undefined
Neshaminy H.S.
SLU RN-BSN Program - Nursing
Saint Louis University