Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic
Christina Farrow

Christina Farrow

Saint Louis

Summary

Dynamic Relationship Manager with a proven track record in the merchant acquiring, fin tech payment processing industry. Excelling in consultative sales strategies and C-level relationship management. Expert in payment processing and complex project leadership, consistently driving revenue growth and expanding market share through strategic partnerships and innovative solutions.

Overview

9
9
years of professional experience

Work History

Sr. Account Manager, Assistant Vice President

Commerce Bank
Saint Louis
11.2024 - Current
  • Company Overview: Commercial Card Payments
  • Establish and maintain merchant and business card relationships expanding market share.
  • Present and negotiate proposals, pricing agreements and credit risk business reviews.
  • Manage and lead strategic project initiatives partnering with multiple cross-functional teams.
  • Collaborate with internal partners sourcing cross functional revenue generating opportunities.
  • Strategic problem-solving capabilities, resolving issues while enhancing customer experience.
  • Consistently meet and exceed sales goals YOY.
  • Commercial Card Payments

Regional Client Management

American Express
Saint Louis
11.2018 - 08.2024
  • Company Overview: Global Merchant and Network Services
  • Retained and grew B2C and B2B $1B+ middle-market portfolio expanding market share.
  • Managed and led all internal risk, credit and KYC compliance initiatives in business reviews.
  • Identified cross-collaboration opportunities driving net new sales revenue.
  • Gained and developed C-level decision makers growing and expanding merchant relationships.
  • Managed Microsoft, CRM and account management tools and resources for leadership reporting.
  • Global Merchant and Network Services

Consultative Business Development

American Express
Saint Louis
01.2017 - 11.2018
  • Company Overview: Global Commercial Services
  • Managed, developed and grew commercial card financial incentive programs.
  • Presented and proposed annual business reviews, pricing and annual revenue cycle reviews.
  • Project management lead for internal risk, credit and KYC compliance initiatives.
  • Collaborated with internal partners leading ERP account payables integration projects.
  • Sourced and onboarded new commercial card customer relationships.
  • Global Commercial Services

Education

Bachelor’s Degree - Business Management

Lindenwood University
Saint Louis, MO

Skills

  • Merchant acquiring expertise
  • Corporate card solutions
  • Payment processing proficiency
  • Consultative sales strategies
  • Strategic partnership alignment
  • Microsoft Office Suite proficiency
  • Salesforcecom utilization
  • C-level relationship management
  • Complex project leadership
  • Client relationship maintenance
  • Business proposal presentations
  • Cross-functional growth identification
  • Revenue-driving initiatives
  • Organizational skills and self-motivation
  • Executive presence in presentations
  • Account management tools mastery
  • Project management and negotiation skills
  • Financial analysis capabilities
  • Market research acumen
  • Vendor management experience

Websites

Accomplishments

  • Circle of Excellence Award YOY
  • Lead Mentorship Program
  • Sales Excellence Award

Timeline

Sr. Account Manager, Assistant Vice President

Commerce Bank
11.2024 - Current

Regional Client Management

American Express
11.2018 - 08.2024

Consultative Business Development

American Express
01.2017 - 11.2018

Bachelor’s Degree - Business Management

Lindenwood University

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Christina Farrow