Professional with strong background in legal support, equipped to handle variety of tasks in fast-paced environment. Expertise in legal research, document management, and case preparation, ensuring accuracy and compliance. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines. Strong organizational skills and proactive approach to problem-solving make for reliable asset.
Overview
26
26
years of professional experience
Work History
Paralegal and Benefits Specialist
Lifescape Law and Development
08.2022 - Current
Manage cases involving Medicaid, VA, Probate, Trust Administration and Estate Planning.
Help clients qualify for extra-help programs, public or private benefits, such as Medicaid and VA Aid & Attendance in Missouri and Kansas for long-term care, and assists those with disabilities, special needs, or elderly with their current health plan and related financial needs associated with medical and long-term care.
Help clients and his/her loved ones understand types of medical insurance and long-term care payment options using their existing insurance or public, private, and disability benefits.
Attends meetings with the attorney and other members of the client’s Life Care Plan team to help in decision-making for the client’s current medical expenses and long-term care and special needs.
COO
Eddy Household
10.2007 - Current
Managed and made critical decisions on day-to-day operations and long term success
Act as CFO with financial projections and analyses of existing programs and policies
Manage and schedule activities accordingly
Manage service employees and train them in the latest leadership and technical skills
Ensure all program initiatives align with the company's core values and culture
Provide leadership to those under my command so that they take more initiative in their role
Service Coordinator
Missouri First Steps
07.2019 - 08.2022
Provide services to families with children, birth to three years of age, with disabilities or developmental delays
Collaborate with other service providers such as speech and occupational therapists to ensure children are staying on track with their development
Interact with families to ensure their needs are being met
Peak Time Teller
US Bank
10.2016 - 09.2017
Handled all customer enquiries with the paying and receiving functions of the bank
Run an inside or drive-through teller window, provide paying and receiving transaction services to customers with accuracy, professionalism and a high level of service
Answered customer inquiries regarding products while complying with disclosure requirements, regulations and consumer privacy policies
Identified customer's potential product and services needs and support delivery of appropriate bank services by referring clients to the platform team for further consultation
Balanced cash items, teller over/short report, traveler's checks, savings bonds, and adhere to all branch procedural controls
Assistant Manager
Chalet Apartments
01.1999 - 10.2007
Organized monthly social events for residents
Managed accounts payable
Oversaw employee time sheets
Set schedule and activities for Manager
Took role of manager during her absence
Held morning meetings with employees to go over responsibilities and updates for the day
Leased apartments and maintained current residents
Provided outstanding customer service
Created and executed new marketing ideas
Voted in top 2 best apartment complexes in Topeka since 2002
Assistant Manager of the year 2003 & 2006
Internship
The Villages
01.2001 - 12.2002
Made plans and contributions for educational plans, school meetings and medical evaluations
Helped teens with independent living skills
Tutored and helped children meet their school goals
Implemented programs and behavioral management skills
Education
Bachelors - Social Work
Washburn University
Topeka, KS
01.2002
Skills
Detailed
Dependable
Team Oriented
Communicator
Computer Experience
Positive
Timeline
Paralegal and Benefits Specialist
Lifescape Law and Development
08.2022 - Current
Service Coordinator
Missouri First Steps
07.2019 - 08.2022
Peak Time Teller
US Bank
10.2016 - 09.2017
COO
Eddy Household
10.2007 - Current
Internship
The Villages
01.2001 - 12.2002
Assistant Manager
Chalet Apartments
01.1999 - 10.2007
Bachelors - Social Work
Washburn University
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