Summary
Work History
Skills
Timeline
Generic

Christina Austin

Mansfield

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Enthusiastic Welder committed to exceeding project expectations. Expert in preparing surfaces for welding by removing unwanted materials or grime and setting up proper equipment. Trained in operation and maintenance of related tools.

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention.

Work History

Detailer

Frito-Lay
Willow Springs
  • Assisted other staff members during busy times by providing additional detail services.
  • Assisted in maintaining a clean and organized work environment.
  • Inspected packaging for quality and compliance with safety standards.
  • Stocked shelves with merchandise to ensure product availability.
  • Organized inventory in storage areas for efficient retrieval.
  • Assisted customers in locating products and answering inquiries.

Store Manager

Dollar General
Norwood
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised and trained staff to enhance customer service skills.
  • Organized inventory and maintained stock levels for optimal sales support.
  • Handled customer inquiries and resolved issues efficiently for satisfaction.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Created weekly work schedules for store personnel.
  • Updated and maintained store signage and displays.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Center Store Manager

Casey's General
Mansfield
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised staff and delegated tasks to optimize workflow efficiency.
  • Trained new employees on customer service standards and product knowledge.
  • Resolved customer inquiries and complaints to maintain satisfaction levels.
  • Resolved customer complaints promptly and professionally.
  • Maintained accurate records of all purchases including invoices, receipts and payments.
  • Ensured compliance with all company policies, procedures and safety regulations.
  • Audited cash registers at the end of each shift to ensure accuracy in transactions.
  • Performed regular inspections of center store areas for cleanliness and safety compliance.
  • Ensured all employees complied with company policies and procedures related to safety standards.
  • Conducted regular training sessions for associates on topics like customer service best practices.

Security Guard

Allied Universal Security Services
Ava
  • Monitored premises to ensure safety and security for personnel and visitors.
  • Conducted regular patrols to identify and address potential security risks.
  • Controlled access points to restrict entry to authorized individuals only.
  • Documented daily activities and incidents in detailed reports for record-keeping.
  • Responded promptly to alarms and incidents, ensuring protocols were followed.
  • Collaborated with local law enforcement during emergency situations as needed.
  • Conducted daily security patrols of assigned areas.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Welder

Hutchinson Industries
Mansfield
  • Fabricated metal components using MIG welding techniques.
  • Operated welding machinery and tools safely and efficiently.
  • Maintained a clean and organized work area to ensure safety.
  • Conducted routine maintenance on welding equipment to ensure optimal performance.
  • Maintained a clean working environment by removing scrap metal from work areas.
  • Set up welding machines based on the job at hand.
  • Gathered required materials for each project in order to meet production deadlines.
  • Followed safety guidelines through proper machine guarding and lockout and tagout procedures.

Second Assistant Manager

Signal Gas Station
Mansfield
  • Assisted in managing daily operations of gas station and convenience store.
  • Supported inventory management by monitoring stock levels and placing orders.
  • Ensured compliance with safety and health regulations for staff and customers.
  • Handled cash register operations, including transactions and balancing drawers.
  • Trained new employees on customer service standards and operational procedures.
  • Maintained cleanliness and organization of the sales floor and service areas.

Skills

  • Inventory management
  • Customer service
  • Cash handling
  • Safety compliance
  • Staff training
  • Team leadership
  • Time management
  • Attention to detail
  • Emergency response
  • Safety procedures
  • Sales techniques

Timeline

Detailer

Frito-Lay

Store Manager

Dollar General

Center Store Manager

Casey's General

Security Guard

Allied Universal Security Services

Welder

Hutchinson Industries

Second Assistant Manager

Signal Gas Station

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Christina Austin