Christian Campbell
Kansas City
Summary
Customer-oriented sales professional with 5+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager
Brenntag Mid-South
08.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Account Manager
Brown Strauss Steel
02.2023 - 08.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Sales Representative
Chemical Universe
04.2019 - 02.2023
- Used CRM database to track referral and appointment data.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Conducted market research to identify potential customers and their needs.
- Bagged or packaged purchases and wrapped gifts.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Improved overall customer purchasing experiences to promote steady revenue.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Generated new sales leads through cold calling and networking activities.
- Identified opportunities for cross-selling additional products and services.
- Recommended changes in products and services based on customer feedback.
- Assisted in developing promotional materials such as flyers, brochures.
- Created successful strategies to develop and expand customer sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Fostered relationships with customers to expand customer base and retain business.
Package Handler
Fed Ex Ground
05.2018 - 04.2019
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Organized packages according to type, size, destination, and other specifications.
- Sorted packages to appropriate slide, line or belt for final distribution.
Ride Operator
Worlds of Fun Amusement Park
04.2015 - 10.2018
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Communicated with manager to discuss ride maintenance or repair issues.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Collaborated with team members to ensure smooth operation of all attractions.
Education
High School Diploma -
William Chrisman High School
Independence, MO05-2018
Skills
- Customer Retention
- Territory Sales
- Lead Prospecting
- Account Management
- Customer Service
- Sales Development
- Sales Closing
- Client Service
- Customer Needs Assessment
- Lead Generation
- Client Account Management
- Competitor Research
Affiliations
- Working out
- Spending time with my friends, family, and of course my dog.
- Bowling
- Gun Range
- Coaching others in the gym
Accomplishments
- Exceeded sales expectations the previous two years on my territory, resulting in a bonus and raise in both cases.
- Received every possible award as a Ride Operator at Worlds of Fun
- Promoted to team lead at Charlie's Car Wash
- Promoted to tugger at Fedex Ground
Certification
- Forklift and pallet jack certified
Education and Training
other
References
References available upon request.
Timeline
Account Manager
Brenntag Mid-South
08.2023 - Current
Account Manager
Brown Strauss Steel
02.2023 - 08.2023
Sales Representative
Chemical Universe
04.2019 - 02.2023
Package Handler
Fed Ex Ground
05.2018 - 04.2019
Ride Operator
Worlds of Fun Amusement Park
04.2015 - 10.2018
- Forklift and pallet jack certified
High School Diploma -
William Chrisman High School
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