Christina BassettDayhuff
Fort Leonard Wood
Summary
Dynamic and reliable professional with a proven track record at Starbucks, excelling in staff management and customer service. Demonstrated adaptability and critical thinking in fast-paced environments, consistently achieving performance goals. Committed to fostering a culture of safety and mentoring team members to enhance their skills and productivity.
Overview
10
10
years of professional experience
Work History
Lead Delivery Driver
Jimmy Johns
Fort Knox, KY
05.2020 - 06.2021
- Conducted regular performance evaluations for team members, offering constructive feedback to encourage professional growth.
- Monitored driver performance metrics, providing targeted feedback to support continuous improvement initiatives.
- Promoted a culture of safety within the team by enforcing strict adherence to company policies and industry regulations during all deliveries.
- Mentored new drivers, providing comprehensive training on company procedures and best practices.
- Completed on-time deliveries by choosing best and most efficient routes.
Picker
Amazon
Jeffersonville, IN
09.2020 - 12.2020
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
Barista Shift Lead
Starbucks
Elizabethtown, KY
01.2017 - 10.2019
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
Hostess
China Star
Beaumont, TX
03.2011 - 11.2013
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Kept meticulous records for waitresses/waiters.
Education
High School Diploma -
West Brook High School
Beaumont, TX05-2015
Skills
- Reliability and punctuality
- Defensive driving practices
- Decision-making
- Adaptable scheduling
- Order preparation
- Cash handling proficiency
- Cleanliness standards
- Staff management
- Friendly, positive attitude
- Customer service
- Dependable and responsible
- Computer skills
- Critical thinking
Timeline
Picker
Amazon
09.2020 - 12.2020
Lead Delivery Driver
Jimmy Johns
05.2020 - 06.2021
Barista Shift Lead
Starbucks
01.2017 - 10.2019
Hostess
China Star
03.2011 - 11.2013
High School Diploma -
West Brook High School