Chris Wekenborg
Jefferson City
Summary
Dynamic Office Manager with a proven track record at Boulder Creek Lawn and Landscape, excelling in customer service and payroll processing. Enhanced operational efficiency through strategic organization and relationship building, resulting in improved client satisfaction and streamlined office functions. Committed to delivering exceptional results while fostering teamwork and collaboration.
Overview
31
31
years of professional experience
Work History
Office Manager/Sales Associate
Boulder Creek Lawn and Landscape
04.2023 - Current
- Run employee payroll each week
- Bid projects for both lawn care and landscaping
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Rental Manager
US Rents It
11.1994 - 04.2023
- Implemented rental asset processes and cleanliness standards.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Executed sales and marketing initiatives to increase revenue for company.
- Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
- Enhanced customer satisfaction through attentive support and prompt issue resolution.
- Knowledgeable about equipment to help customers rent what was needed or for sales to purchase correct products
- Developed relationships with contractors to help build business
Education
High School Diploma -
Blair Oaks High School
Wardsville, MO05-1994
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Payroll processing
- Relationship building
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
Timeline
Office Manager/Sales Associate
Boulder Creek Lawn and Landscape
04.2023 - Current
Rental Manager
US Rents It
11.1994 - 04.2023
High School Diploma -
Blair Oaks High School
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