Chris Plumb
Joplin
Summary
Highly motivated employee with a desire to take on new challenges at an NCAA university athletic department. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, while motivating and inspiring others.
Overview
28
28
years of professional experience
Work History
Assistant Coach
Thomas Jefferson Independent Day School
Joplin
08.2024 - Current
- Assisted head coach in strategizing game plans and drills.
- Evaluated player performance through regular assessments and feedback sessions.
- Fostered a positive team culture through mentorship and motivation techniques.
- Provided feedback to athletes on their performances in practices and competitions.
- Developed scouting reports and game plans for upcoming opponents.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Adjunct Professor
Missouri Southern State University
Joplin
08.2024 - Current
- Developed course materials for diverse academic subjects and student needs.
- Facilitated engaging discussions to enhance critical thinking and communication skills.
- Evaluated student performance through assignments, exams, and feedback sessions.
- Implemented innovative teaching strategies to improve student engagement and learning outcomes.
- Delivered course lectures using modern technology to enhance student comprehension.
- Designed exams, lecture material and writing assignments.
Custodian
Missouri Southern State University
Joplin
08.2023 - Current
- Maintained cleanliness of campus facilities and common areas.
- Inspected buildings for maintenance needs and reported issues promptly.
- Trained new custodial staff on cleaning procedures and safety protocols.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
General Manager
Service Master Cleaning
Joplin
09.2020 - 07.2023
- Oversaw daily operations and ensured high service quality at Service Master Cleaning.
- Managed staff scheduling and coordinated team assignments for effective workflow.
- Implemented training programs to enhance employee skills and service standards.
- Developed operational procedures to streamline cleaning processes and improve efficiency.
- Conducted regular inspections to ensure compliance with safety and cleanliness standards.
- Addressed customer concerns promptly to maintain satisfaction and service reliability.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Tracked monthly sales to generate reports for business development planning.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Supervisor
Spokane Parks and Recreation
Spokane
03.2014 - 12.2018
- Supervised staff during daily operations at community parks and recreational facilities.
- Coordinated schedules for events, programs, and activities within the parks system.
- Collaborated with local organizations to enhance community engagement and participation.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Supervisor, Data Entry, Insurance Billing
Pathology Associates Medical Laboratories
Spokane
12.1997 - 02.2012
- Supervised daily office operations and workflow management for efficient processes.
- Streamlined communication between departments to enhance collaboration and support.
- Trained new employees on company policies and office procedures effectively.
- Resolved employee inquiries and provided support for workplace issues promptly.
- Entered data into electronic systems accurately and efficiently.
- Verified information for completeness and correctness before entry.
- Maintained organized files and records for easy access.
- Delivered packages promptly to various locations ensuring timely service.
- Communicated with customers to confirm delivery details and address inquiries.
Education
Master of Science - Sports And Recreation Management
Missouri Southern State University
Joplin, MO12-2025
MBA - Business Administration
University of Phoenix
Tempe, AZ09-2012
Bachelor of Science - Criminal Justice
ITT Technical Institute
Spokane, WA09-2009
Skills
- Team building
- Event coordination
- Communication skills
- Strategic planning
- Customer service
- Mentorship techniques
- Game support
- Team scheduling
- Facility maintenance
- Team analysis
- Coaching support
- Motivational skills
- Problem resolution
- Operational management
- Community outreach
- Project management
- Conflict resolution
- Business administration
- NCAA guidelines
- Game day operations
- Billing and coding
Timeline
Assistant Coach
Thomas Jefferson Independent Day School
08.2024 - Current
Adjunct Professor
Missouri Southern State University
08.2024 - Current
Custodian
Missouri Southern State University
08.2023 - Current
General Manager
Service Master Cleaning
09.2020 - 07.2023
Supervisor
Spokane Parks and Recreation
03.2014 - 12.2018
Supervisor, Data Entry, Insurance Billing
Pathology Associates Medical Laboratories
12.1997 - 02.2012
Master of Science - Sports And Recreation Management
Missouri Southern State University
MBA - Business Administration
University of Phoenix
Bachelor of Science - Criminal Justice
ITT Technical Institute