Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Chris Lenz

Ballwin,MO

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

General Manager

Salt And Smoke
02.2023 - 09.2025
  • Led operational strategies to enhance customer experience and streamline service delivery.
  • Developed and implemented staff training programs to improve team performance and engagement.
  • Oversaw inventory management processes, ensuring optimal stock levels and minimizing waste.
  • Analyzed financial reports to identify trends, driving budgetary adjustments for improved profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.

Food and Beverage Manager

A/C Marriott
07.2022 - 02.2023
  • Developed strategic menus that aligned with seasonal trends and customer preferences.
  • Directed food and beverage operations, ensuring adherence to quality standards and guest satisfaction.
  • Led a team of managers, providing mentorship to enhance performance and operational efficiency.
  • Implemented training programs focused on service excellence and safety compliance for staff members.
  • Analyzed sales data to identify opportunities for revenue growth and menu optimization strategies.
  • Coordinated special events and banquets, enhancing guest experiences through tailored service offerings.
  • Managed budgets effectively, tracking expenses closely and adjusting allocations as needed throughout the fiscal year.

Assistant General Manager (AGM)

Lowood
11.2019 - 03.2020
  • LBW ordering, sales & Inventory
  • Training of FOH staff
  • Work together with BOH and GM to collaborate on menu
  • Create Pars
  • Hiring, terminating & disciplining staff
  • Conducted LBW education classes with staff
  • P&L's
  • Generated sales, revenue & payroll reports

Manager

Pryhme Downtown Steakhouse
09.2016 - 11.2019
  • Responsible for running FOH staff
  • Supervised 12 employees
  • Handled day-to-day operations
  • Handled the daily counts
  • Assured excellent customer experience at all times
  • Set schedules
  • Supervised menu planning
  • Generated sales, revenue and payroll reports
  • Ordered & Managed LBW
  • LBW knowledge

Manager

Paul Mineos Trattoria
04.2011 - 08.2016
  • Started as busser worked my way up to management
  • Supervised 9 employees
  • Managed inventory management
  • Handled day-to-day operations
  • Handled the daily counts
  • Assured excellent customer experience at all times
  • Set schedules
  • Opened and closed restaurant

Education

Biblical Studies

Rhema Bible Training College
Tulsa, OK
05.2019

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Effective leader
  • Training and coaching
  • Staff management
  • Customer relations
  • Relationship building
  • Staff training/development
  • Inventory control
  • P&L management
  • Process improvements
  • Performance improvement

Certification

  • ServSafe
  • October 2022 to October 2027

Additional Information

  • I have participated in numerous disaster relief mission trips with my church, New Orleans, Galveston and locally with Pacific with the devastating flooding. We would gut the houses that were flooded down to their bare bones, install all new drywall and appliances while getting to interact and get to know the people that were hit by the tragedies. Truly life changing trips.
  • Avid sports fan, Cardinals, Blues and golf

Timeline

General Manager

Salt And Smoke
02.2023 - 09.2025

Food and Beverage Manager

A/C Marriott
07.2022 - 02.2023

Assistant General Manager (AGM)

Lowood
11.2019 - 03.2020

Manager

Pryhme Downtown Steakhouse
09.2016 - 11.2019

Manager

Paul Mineos Trattoria
04.2011 - 08.2016

Biblical Studies

Rhema Bible Training College

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Chris Lenz