CHRIS HENRY
Columbia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Market Development Specialist
Spectrum
03.2024 - Current
- Focus on new and existing communities within targeted growth markets
- Acquire new customers through door-to-door relationship building and community events
- Build a vast network of referral partners to help quickly engage prospective customers
- Develop relationships with homebuilders, homeowner associations and housing community groups within an assigned territory
- Ensured all deliveries are made within the designated time frame, providing accurate and efficient service
- Interacted with customers in a professional and courteous manner, ensuring a positive experience
- Handled packages of various sizes and weights in a safe manner
- Adhered to all safety protocols, traffic laws, and company policies while operating the delivery vehicle
Sales Manager
Drainworks Plumbing and Heating
03.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Delivery Driver
FedEx
06.2022 - 05.2024
- Sorted and loaded packages into appropriate containers, bins, or delivery trucks
- Maintained a steady work pace, balancing speed and accuracy throughout your shift
- Communicated effectively to report any issues, discrepancies, or delays in processing packages
- Collaborated with team members and supervisors to meet operational goals
Assistant Manager
Jimmy John's
02.2018 - 10.2023
- Assisted the Store Manager in overseeing the daily operations of the store, including food preparation, customer service, inventory management, and cleaning
- Ensured all operational processes, including food safety, hygiene, and sanitation standards, are met according to company guidelines
- Addressed any customer concerns or issues related to their order or delivery
- Helped resolve any delivery-related or service issues when necessary
Education
Bachelor Of Business -
University of Missouri
05.2018
Computer Science -
Fort Scott Community College
05.2016
Skills
- Data Analysis
- Valid Class E Commercial Driver's License
- Customer Service
- Time Management Skills
- Salesforce proficiency
- Account planning
- Cold calling
- Territory management
- Competitive analysis
- Time management
Timeline
Market Development Specialist
Spectrum
03.2024 - Current
Sales Manager
Drainworks Plumbing and Heating
03.2023 - Current
Delivery Driver
FedEx
06.2022 - 05.2024
Assistant Manager
Jimmy John's
02.2018 - 10.2023
Bachelor Of Business -
University of Missouri
Computer Science -
Fort Scott Community College
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