Dedicated professional with extensive experience in the hospitality industry. Recognized for strong work ethic, personal engagement, and the ability to train and mentor staff, contributing to high-quality service and team efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Server/ Bartender
Darden Restaurants, Longhorn
08.2019 - Current
Delivered exceptional customer service in a fast-paced dining environment.
Managed multiple tables efficiently while ensuring timely food and beverage delivery.
Collaborated with kitchen staff to streamline order preparation and enhance meal presentation.
Trained new servers on menu offerings, service standards, and operational procedures.
Mentored junior staff, fostering a collaborative team environment focused on high-quality service.
Cashier
Party City
10.2017 - 06.2018
Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawer balances throughout shifts.
Assisted customers in locating products and answering inquiries.
Trained new staff on register operations and customer service standards.