Chloe Green
Columbia
Summary
Dynamic professional with extensive experience in operations management and team leadership. Skilled in problem-solving and effective communication, with a track record of developing training programs that elevate staff performance and ensure compliance with industry standards.
Overview
8
8
years of professional experience
Work History
Processing Manager
Mid-Continent Funding, Inc
Columbia, MO
04.2022 - Current
- Collaborated with cross-functional teams to ensure alignment on project goals and deliverables.
- Analyzed performance metrics to identify areas for operational enhancement and resource allocation.
- Implemented process improvements leading to increased accuracy in loan processing procedures.
- Developed training programs aimed at enhancing staff capabilities and knowledge retention.
Closing Team Lead
Mid-Continent Funding, Inc
Columbia, MO
01.2020 - 04.2022
- Led closing team to ensure timely and accurate loan document processing.
- Mentored team members on best practices for compliance and quality assurance.
- Streamlined workflows to enhance efficiency in closing operations.
- Developed training materials for onboarding new staff, improving knowledge retention.
Closing Coordinator
Mid-Continent Funding, Inc
Columbia, MO
02.2018 - 01.2020
- Coordinated closing processes to ensure timely completion of transactions.
- Reviewed and verified closing documents for accuracy and compliance with regulations.
- Communicated effectively with clients, lenders, and real estate agents throughout closing process.
- Managed scheduling of closings to optimize workflow and client satisfaction.
Education
Bachelor of Arts - Psychology
University of Missouri
Columbia, MO12-2017
Skills
- Scheduling coordination
- Workflow management
- Operations management
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Processing Manager
Mid-Continent Funding, Inc
04.2022 - Current
Closing Team Lead
Mid-Continent Funding, Inc
01.2020 - 04.2022
Closing Coordinator
Mid-Continent Funding, Inc
02.2018 - 01.2020
Bachelor of Arts - Psychology
University of Missouri