Chloe Fletcher
Independence
Summary
Dedicated professional with a versatile background in cleaning and patient care. Proven ability to optimize workflows and maintain exceptional hospitality standards. Ready to leverage expertise to improve client experiences and operational efficiency.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Team Member & Team Lead
Cheddar's Scratch Kitchen Darden Restaurants
12.2025 - Current
- Learned all required tasks quickly to maximize performance.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Residential House Cleaner
Two Gals and A Broom
03.2025 - 11.2025
- Cleaned residential spaces following established protocols for efficiency and effectiveness.
- Utilized various cleaning tools and products to maintain high standards of cleanliness.
- Organized work schedule to maximize productivity while ensuring thorough cleaning of all assigned areas.
- Adapted quickly to new cleaning techniques and client preferences to enhance service quality.
Certified Nursing Assistant
The Groves, Baptist Homes of Independence, Our Lady of Mercy Country Home
03.2023 - 03.2025
- Provided direct patient care, assisting with daily living activities and promoting comfort.
- Monitored vital signs, documenting changes to ensure accurate and timely reporting.
- Collaborated with nursing staff to develop personalized care plans for residents.
- Assisted in maintaining a clean and safe environment, adhering to infection control protocols.
Housekeeper
Holiday Inn Express Hotel Suites
03.2022 - 03.2023
- Maintained cleanliness and organization of guest rooms and common areas.
- Utilized cleaning chemicals and equipment safely to ensure guest satisfaction.
- Responded promptly to guest requests for additional amenities or services.
- Inspected rooms post-cleaning for quality assurance and adherence to standards.
Crew Member & Team Lead
Taco Bell
07.2020 - 03.2022
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining food safety and quality standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
- Trained new crew members on operational procedures and customer interaction protocols.
Education
High School Diploma -
William Chrisman High School
Independence, MO05-2022
Skills
- Deep cleaning expertise
- Direct patient care
- Patient relationship building
- Quality assurance
- Multitasking and organization
- Time management
Certification
- CPR Training
- Certified Trainer, Two Gals and A Broom
Timeline
Team Member & Team Lead
Cheddar's Scratch Kitchen Darden Restaurants
12.2025 - Current
Residential House Cleaner
Two Gals and A Broom
03.2025 - 11.2025
Certified Nursing Assistant
The Groves, Baptist Homes of Independence, Our Lady of Mercy Country Home
03.2023 - 03.2025
Housekeeper
Holiday Inn Express Hotel Suites
03.2022 - 03.2023
Crew Member & Team Lead
Taco Bell
07.2020 - 03.2022
High School Diploma -
William Chrisman High School