Chloe Fletcher
Independence
Summary
Dedicated professional with a versatile background in cleaning and patient care. Proven ability to optimize workflows and maintain exceptional hospitality standards. Ready to leverage expertise to improve client experiences and operational efficiency.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Team Member & Team Lead
Cheddar's Scratch Kitchen Darden Restaurants
Independence, MO
12.2025 - Current
- Learned all required tasks quickly to maximize performance.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Residential House Cleaner
Two Gals and A Broom
North Kansas City, MO
03.2025 - 11.2025
- Cleaned residential spaces following established protocols for efficiency and effectiveness.
- Utilized various cleaning tools and products to maintain high standards of cleanliness.
- Organized work schedule to maximize productivity while ensuring thorough cleaning of all assigned areas.
- Adapted quickly to new cleaning techniques and client preferences to enhance service quality.
Certified Nursing Assistant
The Groves, Baptist Homes of Independence, Our Lady of Mercy Country Home
Independence, MO
03.2023 - 03.2025
- Provided direct patient care, assisting with daily living activities and promoting comfort.
- Monitored vital signs, documenting changes to ensure accurate and timely reporting.
- Collaborated with nursing staff to develop personalized care plans for residents.
- Assisted in maintaining a clean and safe environment, adhering to infection control protocols.
Housekeeper
Holiday Inn Express Hotel Suites
Independence, MO
03.2022 - 03.2023
- Maintained cleanliness and organization of guest rooms and common areas.
- Utilized cleaning chemicals and equipment safely to ensure guest satisfaction.
- Responded promptly to guest requests for additional amenities or services.
- Inspected rooms post-cleaning for quality assurance and adherence to standards.
Crew Member & Team Lead
Taco Bell
Independence, MO
07.2020 - 03.2022
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining food safety and quality standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
- Trained new crew members on operational procedures and customer interaction protocols.
Education
High School Diploma -
William Chrisman High School
Independence, MO05-2022
Skills
- Deep cleaning expertise
- Direct patient care
- Patient relationship building
- Quality assurance
- Multitasking and organization
- Time management
Certification
- CPR Training
- Certified Trainer, Two Gals and A Broom
Timeline
Team Member & Team Lead
Cheddar's Scratch Kitchen Darden Restaurants
12.2025 - Current
Residential House Cleaner
Two Gals and A Broom
03.2025 - 11.2025
Certified Nursing Assistant
The Groves, Baptist Homes of Independence, Our Lady of Mercy Country Home
03.2023 - 03.2025
Housekeeper
Holiday Inn Express Hotel Suites
03.2022 - 03.2023
Crew Member & Team Lead
Taco Bell
07.2020 - 03.2022
High School Diploma -
William Chrisman High School