Chloe Baker
Mexico
Summary
Results-driven professional with extensive customer service experience, focused on leveraging communication and relationship-building skills to enhance sales performance. Proven ability to identify customer needs, effectively upsell products, and cultivate long-term loyalty. Highly adaptable and motivated to exceed sales targets in dynamic environments.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Service Professional
Olive Garden Restaurant
Columbia
08.2022 - Current
- Trained new team members on restaurant policies and service standards.
- Delivered outstanding customer service in fast-paced dining settings.
- Accurately completed paperwork for sales transactions.
- Cultivated customer relationships through knowledgeable and courteous assistance.
Restaurant Team Member
Texas Roadhouse
Jefferson City
10.2018 - 08.2022
- Resolved customer inquiries and complaints to improve service efficiency.
- Prioritized tasks during busy shifts to support management objectives.
- Collaborated with team members to clarify job responsibilities and ensure task completion.
- Operated POS terminals for order input, bill splitting, and total calculation.
Childcare Provider
Special Learning Center
Jefferson City
09.2021 - 05.2022
- Implemented behavior management techniques to foster positive interactions.
- Collaborated with team members to support individual child needs and goals.
- Supervised daily activities and ensured child safety and well-being.
- Planned engaging educational activities to promote child development.
Education
Some College (No Degree) - Psychology
Columbia College
Columbia, Missouri, MOSkills
- Customer service
- Team collaboration
- Conflict resolution
- Behavior management
- Educational planning
- Sales processing
Certification
Mastering Influence in Sales, Alison, 2026
Timeline
Service Professional
Olive Garden Restaurant
08.2022 - Current
Childcare Provider
Special Learning Center
09.2021 - 05.2022
Restaurant Team Member
Texas Roadhouse
10.2018 - 08.2022
Some College (No Degree) - Psychology
Columbia College