Hardworking and passionate worker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong work ethic. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Assisted General Manager
Drury Hotels Company LLC
07.2022 - Current
Introduced new methods, practices, and systems to reduce turnaround time.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Handled cash accurately and prepared deposits.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.