Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Potter

Columbia

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

State Of Missouri
09.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Administrative Assistant

Columbia Public School District
12.2021 - 05.2023
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Adult/Community Education Administrative Assistant

Camdenton R-III School District
04.2021 - 10.2021
  • Upheld confidentiality standards when dealing with sensitive information regarding students or personnel matters.
  • Contributed to a positive school environment by managing front office operations and greeting visitors professionally.
  • Provided exceptional customer service to parents, addressing concerns promptly and resolving issues effectively.
  • Implemented effective strategies to support students with special needs or accommodations within the school setting.
  • Spearheaded special projects as assigned by administrators, demonstrating flexibility and adaptability in handling diverse tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Administrative Assistant

Jefferson City Public Schools
12.2018 - 04.2021
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.

Secretary

Columbia Public School District
08.2014 - 12.2018
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

High School Diploma -

Dupo High School
Dupo, IL
05-1991

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Microsoft outlook
  • Customer and client relations
  • Critical thinking
  • Microsoft Office Suite
  • Dedicated team player

Timeline

Administrative Assistant

State Of Missouri
09.2024 - Current

Administrative Assistant

Columbia Public School District
12.2021 - 05.2023

Adult/Community Education Administrative Assistant

Camdenton R-III School District
04.2021 - 10.2021

Administrative Assistant

Jefferson City Public Schools
12.2018 - 04.2021

Secretary

Columbia Public School District
08.2014 - 12.2018

High School Diploma -

Dupo High School

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Cheryl Potter