Cheong I Cheng
ANDAR-D TAIPA,Macau
Summary
Proficient in Microsoft Word, Excel, and PowerPoint, with a strong foundation in social media marketing. Demonstrates exceptional ability to leverage digital tools for effective communication and marketing strategies. Committed to utilising skills to drive business growth and enhance brand presence.
Overview
7
7
years of professional experience
Work history
International Marketing Support Specialist
MGM Cotai
Macau
2025.08 - 2026.03
- Receive and handle inbound telephone calls, emails and other
- Identify internal sales team needs and provide solution
- To do room and limo bookings for guests
Wateches and Jewellery Client Advisor
Chanel Limitada
Macau
2023.06 - 2025.06
- Achieved the top five of prestige jewellery sales performance in 2024 in Macau
- Ensure high levels of customer satisfaction through luxury service
- Collaboration with fashion department to create total look for customer
- Strong communication to adapt one house spirits
Sales representative
Swatch Group-Longines
2019.09 - 2022.06
- Achieved the highest sales performance in 2020
- Using social medias to reach more potential customers
- Assess customers' needs and provide assistance and information on product features
- Accepting and processing orders, operate the POS register and resolve returns issues
- Promoting special sales offers and awareness of store loyalty program
Education
Bachelor of Tourism Retail and Marketing Management - tourism industry majors
University for Tourism Macao
MacaoSkills
- Microsoft Word
- Excel
- PowerPoint
- Social Media Marketing
Languages
English
Cantonese
Mandarin
Timeline
International Marketing Support Specialist
MGM Cotai
2025.08 - 2026.03
Wateches and Jewellery Client Advisor
Chanel Limitada
2023.06 - 2025.06
Sales representative
Swatch Group-Longines
2019.09 - 2022.06
Bachelor of Tourism Retail and Marketing Management - tourism industry majors
University for Tourism Macao