Cheong Hio Ieng
Macao
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
6
6
years of professional experience
Work History
Administrative Clerk
Starrymaker Company Limitted
Macau
05.2023 - Current
- Handle daily office documents and file storage, and provide administrative and logistical work for affiliated projects
- Responsible for accounting work, such as salary, various types of insurance, bank monthly statements and invoice verification
- Coordinate the communication and document handover between the company and suppliers
- Draw the stage design according to the customer's requirements
English Teacher
Hou Kong Middle School
English
02.2023 - 04.2023
- Prepared and presented lesson in English using traditional and modern teaching techniques to meet the needs of students.
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
- Conducted classroom activities to encourage student engagement in English learning.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Provided feedback on written assignments submitted by students.
- Encouraged self-expression among learners through oral presentations or role plays.
- Instructed advanced level course about TOEFL Junior reading.
- Designed assessments to monitor student progress in English language development.
- Assessed student performance through tests, quizzes, and other forms of assessment.
- Adapted teaching methods based on each student's unique needs and abilities.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Built and strengthened positive relationships with students, parents and teaching staff.
Private Tutor (part-time)
Form2 & Form4 students
Macau
01.2018 - 07.2022
- Created and implemented individual lesson plans with various study techniques based on student learning styles.
- Helped students review and understand previous lessons to make connection with new lesson.
- Assisted students in finding useful study methods (e.g. note-taking techniques and test strategies) to enhance academic performance.
- Collaborated with parents to determine student needs, develop tutoring plans and assess student progress in order to adjust teaching methods accordingly.
Customer Service Assistant (Part Time)
Galaxy Entertainment Group (GEG)
Macau
08.2019 - 01.2020
- Assist customers in inquiries and provide services with full knowledge of Galaxy Promenade standards, products and basic Macau local tourism information.
- Received orders from customers via telephone or email and entered them into the system accurately.
- Answered incoming calls within specified time frames, directing them to appropriate departments or personnel as needed.
- Assist in event promotion and ticket redemption services.
Education
Bachelor - Education in English
University of Macau
06-2023
High School Diploma -
Escola dos Moradores de Macau
07-2018
Skills
- Document Management (Word & Excel)
- Reporting (PowerPoint)
- Basic Accounting
- Billing and Invoicing
- Customer Follow-Up (Outlook)
- Image design (Ps & Ai)
- Video editing (Pr)
Affiliations
- University of Macau - Member of College Student Association
- Escola dos Moradores de Macau - Minister of Broadcasting & Members of the Knowledge Competition Group
Accomplishments
- First place in the Macau Special Administrative Region Basic Law and Law Q&A Competition for the 24th Anniversary (2017)
- Second place in the 10th Tourism & Hospitality Quiz (2016)
- Second place in the Macau Special Administrative Region Basic Law and Law Q&A Competition for the 21th Anniversary (2014)
Languages
Chinese (Cantonese)
First Language
Chinese (Mandarin)
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
Portuguese
Elementary (A2)
A2
Timeline
Administrative Clerk
Starrymaker Company Limitted
05.2023 - Current
English Teacher
Hou Kong Middle School
02.2023 - 04.2023
Customer Service Assistant (Part Time)
Galaxy Entertainment Group (GEG)
08.2019 - 01.2020
Private Tutor (part-time)
Form2 & Form4 students
01.2018 - 07.2022
Bachelor - Education in English
University of Macau
High School Diploma -
Escola dos Moradores de Macau
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