Chennedy Johnson

• Processed cash, credit cards, and mobile app scans through the POS terminal.
• Ensured accuracy by matching bagged orders with customer requests and distributing drinks and sauces appropriately.
• accuracy before handing them out.
• Greeted drivers, answered questions, and resolved missing items or minor complaints to enhance customer experience.
• Keeping vehicle turnaround times low to meet corporate speed goals.
• Maintained lobby cleanliness and stocked supplies to support customer needs.

Greeted customers entering store and responded promptly to customer needs.

Welcomed customers and helped determine their needs.

Took orders accurately, enhancing customer satisfaction.

• Helped customers complete purchases, locate items, and join reward programs.
• Responded to customer inquiries and provided exceptional service, generating positive feedback and enhancing customer experience.
• Assisted customers with returns, refunds and resolving transaction issues.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted drawer contents to ensure accurate financial reporting.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Addressed customer needs and made product recommendations to increase sales.
• Cultivated relationships with customers, fostering loyalty and encouraging repeat business.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged, and displayed merchandise to maintain store presentation.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Collaborated with over 100 colleagues during shifts to streamline operations and enhance service delivery.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

• Assisted customers with product selection and provided knowledgeable recommendations.
• Assist guests on the sales floor with a welcoming and helpful attitude when asked.
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• Selected items from store shelves using handheld electronic device to fulfill customer orders.
• Pick items from store shelves using a handheld electronic device.
• Pack orders securely into boxes or bags for shipping or guest retrieval.
• Sort and stage packages in designated storage areas.

• Boosted sales through the creation and execution of targeted advertising campaigns.
• Developed campaigns and specific marketing strategies for clients.
• Wrote engaging and successful marketing, advertising, and website copy.
• Enhanced customer engagement with creative social media content and promotions.
• Coordinated trade shows and events, showcasing company products while fostering valuable networking opportunities.
• Developed content for vlogging, journaling, and interview strategies.
• Coordinated team efforts to enhance engagement in workshops.

Facilitated workshops on journaling and planning for parents and student interns.