CHEN CHUN YAO
17AY, VAN SION SON CHUN D Section, Rua Sul Do Patane 121,
Summary
Energetic and detail-driven with strong communication and negotiation skills. Possesses in-depth understanding of customer service principles and adept at managing client relationships. Dedicated to delivering exceptional results and fostering client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Part-time Librarian
China Overseas Property Holdings Limited
03.2025 - Current
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
Part-time Shop Assistant
7-Eleven
06.2022 - 12.2022
- Completed daily tasks accurately and on-time to support shop needs.
Part-time Bookstore Clerk
Plaza Cultural Macau Lda
07.2022 - 09.2022
- Increased customer satisfaction by providing personalized assistance and book recommendations.
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
Education
Bachelor of Arts And Humanities - JAPANESE STUDIES
University of Macau
06.2025
Exchanges -
J.F. Oberlin University
08.2024
High School Diploma -
Lou Hau High School
06.2020
Skills
- Cantonese
- Mandarin
- English
- Japanese
- Microsoft Office
- GIMP
Certification
- 澳門大學日文簡報比賽, 2024, 第一名
- 日本語能力試験N1, 2021, 合格
- 澳門大學首年級奬學金, 2020, 首年級獎學金
Personal Information
- Date of Birth: 02/21/02
- Gender: Male
Objective
服務員 - 前台兼職日語導師, 星期一、四下午，星期三、日全日
Timeline
Part-time Librarian
China Overseas Property Holdings Limited
03.2025 - Current
Part-time Bookstore Clerk
Plaza Cultural Macau Lda
07.2022 - 09.2022
Part-time Shop Assistant
7-Eleven
06.2022 - 12.2022
Bachelor of Arts And Humanities - JAPANESE STUDIES
University of Macau
Exchanges -
J.F. Oberlin University
High School Diploma -
Lou Hau High School
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