Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chelsea Spengel

St. Louis,MT

Summary

Customer-focused Head Bartender with 17+ years of industry experience specializing in high volume. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing, and providing guidance for employees when necessary.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager/Bartender

Eat Crow
06.2022 - 12.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained 25+ new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Served high customer volumes during special events, nights, and weekends.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.

Bartender

Mike Duffys
02.2022 - 06.2023
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Assisted with inventorying beverage stock and bar supplies.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Bartender/Shift Lead

Rec Hall
11.2019 - 12.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with inventorying beverage stock and bar supplies.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Bartender/Manager

Nick's Pub
11.2018 - 11.2019
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Counted safe, wrote/managed reports, split staff tips

VIP Bartender

Fox Sports Midwest Live! @ Ballpark Village
06.2015 - 11.2019
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Handled $10,000+ in cash regularly
  • Bartended/help run events that brought in over $1 million in revenue
  • Maintained clean, efficient bar area during high volume events (baseball games, concerts, buy outs, etc.)

Education

Associate of Arts -

Southwestern Illinois College
Belleville, IL
05-2014

Skills

  • Customer service
  • POS system proficiency
  • Menu development
  • Cash handling expertise
  • Taking inventory
  • Team leadership
  • Attentive service
  • Safe alcohol service

Certification

Serve Safe

Timeline

Manager/Bartender

Eat Crow
06.2022 - 12.2024

Bartender

Mike Duffys
02.2022 - 06.2023

Bartender/Shift Lead

Rec Hall
11.2019 - 12.2021

Bartender/Manager

Nick's Pub
11.2018 - 11.2019

VIP Bartender

Fox Sports Midwest Live! @ Ballpark Village
06.2015 - 11.2019

Serve Safe

Associate of Arts -

Southwestern Illinois College
Chelsea Spengel