Cheang I Seng
Macao
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Premier property & Facilities Management Ltd.
05.2022 - 01.2023
- Coordinated appointments, meetings and conferences.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled incoming calls and directed callers to appropriate department or employee.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Security Guard
Guardforce
10.2021 - 05.2022
- Investigated reported incidents to protect company assets.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Observed patrons and customers to quickly address security situations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Guarded restricted areas to prevent unauthorized entry.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Completed incident reports to record security or loss prevention incidents.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Sales Trainee
New Yaohan
06.2020 - 09.2020
- Conducted marketing research to develop growth strategies.
- Evaluated prospective sales and conducted research on market trends and competitors.
- Analyzed invoices and projections to keep accurate, updated track of inventory.
- Applied lead generating methods in high number of cold calls per day.
- Maintained detailed files, checklists and financial records of sales and transactions.
- Directed cold calling activities to offer product solutions to large and small companies and generate new customers.
- Executed changes in floor plans and planograms to provide enhanced visual displays of merchandise.
- Improved spreadsheets used to record competitors' strengths and weaknesses.
Office Trainee
DSEDJ
06.2018 - 08.2018
- Maintained positive working relationship with fellow staff and management.
- Broke down boxes for garbage and recycling.
- Stocked inventory and ordered office and kitchen supplies.
- Encouraged and improved cross-department internal communication.
Education
Bachelor of Science - Government And Public Administration
University of Macau
Macau06.2020
High School Diploma -
Keang Peng School
Macau07.2016
Skills
- Inventory Systems
- Back Office Operations
- Check Processing
- Advanced MS Office Suite Knowledge
- Mail Management
- Records Management Systems
- Supply Inventory Control
- Microsoft Office
Languages
Chinese (Cantonese)
Native language
Chinese (Cantonese)
Proficient
C2
Chinese (Cantonese)
Advanced
C1
English
Upper Intermediate
B2
Portuguese
Beginner
A1
Timeline
Administrative Assistant
Premier property & Facilities Management Ltd.
05.2022 - 01.2023
Security Guard
Guardforce
10.2021 - 05.2022
Sales Trainee
New Yaohan
06.2020 - 09.2020
Office Trainee
DSEDJ
06.2018 - 08.2018
Bachelor of Science - Government And Public Administration
University of Macau
High School Diploma -
Keang Peng School
Similar Profiles
Kelvin Soh Jian MingKelvin Soh Jian Ming
Condominium Manager at Knight Frank Property & Facilities ManagementCondominium Manager at Knight Frank Property & Facilities Management
May TanMay Tan
Property Executive at Knight Frank Property and Facilities ManagementProperty Executive at Knight Frank Property and Facilities Management
Jasman Mohamed AmriJasman Mohamed Amri
Building Maintenance at Knight Frank Property & Facilities Management PLBuilding Maintenance at Knight Frank Property & Facilities Management PL