Chayanne Sterling
Warrensburg
Summary
Customer-focused professional with over four years of experience in public-facing service roles, training, and daily operations. Currently completing a degree in Information Technology, with graduation anticipated in April. Skilled in assisting diverse patrons, using computer-based systems, and maintaining organized, welcoming environments. Experienced in training team members, planning events, and supporting administrative tasks. Demonstrated ability to interact with a wide variety of individuals and contribute to projects with social impact. Well-suited for a Library Clerk II role with a commitment to accessibility, learning, and community service.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
AI Project Contributor
Outlier
02.2025 - Current
- Work on audio-focused AI projects to improve translation of music and videos for the hearing impaired.
- Edit and train AI systems to enhance accessibility and user experience.
- Collaborate with project teams to deliver accurate, high-quality results in a technical environment.
- Remote
Basic Bookkeeping & Weekend Support
Target
Huntsville
01.2022 - Current
- Perform basic bookkeeping and maintain accurate financial records on weekends.
- Utilize computer systems for recordkeeping, reporting, and transaction management.
- Provide support and guidance to team members on procedures, enhancing overall workflow efficiency.
Team Member
Target
Huntsville
12.2021 - Current
- Assisted customers with inquiries, purchases, and concerns in a fast-paced retail environment.
- Planned and coordinated team events and training sessions to foster engagement and professional development.
- Supported administrative and operational tasks, including recordkeeping, scheduling, and workflow coordination.
- Collaborated with management to align training programs with company goals.
Customer Relations & Operations
Charlie Family Lawn Company
Richmond
01.2015 - 01.2019
- Interacted with a wide variety of clients to ensure satisfaction and manage service expectations.
- Assisted with administrative tasks, scheduling, and coordination of projects.
- Maintained professionalism and customer engagement across diverse settings.
Education
Bachelor of Science - Information Technology
UMass Global
04-2026
Skills
- Strong Customer Service Skills
- Computer & Technology Proficiency
- Patron Assistance & Public Service
- Event Planning & Program Support
- Communication & Teaching Support
- Circulation & Administrative Support
Availability
True, 40, True
Certification
Salesforce Sales Operations (Salesforce, Pathstream, Jan 2025)
Timeline
AI Project Contributor
Outlier
02.2025 - Current
Basic Bookkeeping & Weekend Support
Target
01.2022 - Current
Team Member
Target
12.2021 - Current
Customer Relations & Operations
Charlie Family Lawn Company
01.2015 - 01.2019
Bachelor of Science - Information Technology
UMass Global