CHASE RAY
Kansas City,MO
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Monitoring Tools Engineer
Fresche Solutions
07.2024 - Current
- Configure, monitor, and troubleshoot all monitoring services for client and internal infrastructure of IBMi, VMWare, and Network resources. Tools include: Nagios, Grafana, Halcyon, and Atera.
- Wrote, reviewed and edited technical document in accordance with SOP requirements.
Project Engineer
Kansas City Managed IT
03.2024 - 07.2024
- Responsible for maintaining, configuring, and troubleshooting an organization's computer systems, including servers, networks, and software, to ensure they function smoothly and secure.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces, Cat 5/6 and Fiber Optic lines
Project Engineer
Infinity Technology Services
06.2023 - 03.2024
- Designed, integrated, and optimized small and medium business complex systems to ensure all components work together efficiently to meet specific objectives.
- Successfully managed multiple projects and several work teams on consistent basis.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed and configured new devices and system components.
Mechanical Support Specialist
Fike Corporation
01.2022 - 06.2023
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
- Configured and tested new software and hardware.
Windows Systems Administrator
IBM
01.2017 - 10.2017
- Responsible for maintaining, configuring, and troubleshooting an organization's computer systems, including servers, networks, and software, to ensure they function smoothly and secure.
Skills
- Network Routers
- Network Switches
- Firewall Appliances
- Structured cabling
- Cable installation
- Cable termination
- Rack Building
- Network Equipment Rack and Stack
- Cable testing
- Patch Panels
Certification
- Microsoft Certified Professional, Microsoft
- Fortinet Certified Associate in Cybersecurity, Fortinet
- Pre-Security Certificate, TryHackMe
Military Experience
08/01/05, 08/01/11, Staff Sergeant / E-5, United States Air Force, As the Unit Training Manager at the USAF Academy, Colorado, I oversaw all training operations for the 10th SFS, including: core job skills training, ancillary training, and on-the-job training., Supervisor to a team of 10 airmen including writing annual performance reports, cared for and mentored all the troops under my command.
Timeline
Monitoring Tools Engineer
Fresche Solutions
07.2024 - Current
Project Engineer
Kansas City Managed IT
03.2024 - 07.2024
Project Engineer
Infinity Technology Services
06.2023 - 03.2024
Mechanical Support Specialist
Fike Corporation
01.2022 - 06.2023
Windows Systems Administrator
IBM
01.2017 - 10.2017
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