Charlotte Hallin
Defiance
Summary
Dynamic and dependable professional with experience at McAllister's Deli, excelling in crisis management and team support. Proven ability to adapt to shifting priorities while maintaining a clean and organized environment. Strong interpersonal skills foster positive relationships, ensuring exceptional service and repeat clientele. Committed to excellence and continuous improvement in all endeavors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
House and Pet Sitter
Self Employed
01.2023 - Current
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
Restaurant Team Member
McAllister's Deli
11.2023 - 08.2025
- Trained new staff in FOH procedures, customer relations, and cleaning.
- Trained BOH staff members on established processes and goals.
- Established welcoming atmosphere by greeting each guest warmly.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
Volunteer
Self Employed
01.2022 - 08.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Education
High School Diploma -
Francis Howell Highschool
St. Charles, MO06-2025
Bachelor of Science - Psychology
Truman State University
Kirksville, MO06-2028
Skills
- Responsive to shifting priorities
- Dependable team member
- Crisis management planning
- Analytical problem-solving
- Money handling
- Guest relations
- Sanitation procedures
- Food preparation
- Kitchen management
- Stock production
Certification
Certified in Microsoft Proficiency
Timeline
Restaurant Team Member
McAllister's Deli
11.2023 - 08.2025
House and Pet Sitter
Self Employed
01.2023 - Current
Volunteer
Self Employed
01.2022 - 08.2025
High School Diploma -
Francis Howell Highschool
Bachelor of Science - Psychology
Truman State University
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