Charles Anthony Noquera
Macao,China
Summary
Multi-Skilled Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering more than10 years of repair and maintenance expertise with proven history or hard work and dependability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
MEP - Facilities Technician and Kitchen
The Venetian Hotel Mgmt. Ltd. / Sands China Ltd
Macao, China
02.2012 - Current
- Responsible for maintaining of Hotel Operations such as Water Treatment Plant, Mechanical, Electrical, Plumbing,and Drainage system
- Handling and planning maintenance scheduling of various machines related to MEP (Mechanical, Electrical and Plumbing)
- Worked quickly on emergency services to maintain 100% guest satisfaction rating and to minimize disruptions to operations.
- Conducted facility inspections to verify compliant storage of chemicals and substances in accordance with Macao regulations.
- On-site surveys to determine locations of existing and potentially new domestic water and waste piping's.
- Installations, modification, repair and maintenance of plumbing and drainage system.
- Inspected sewers and piping systems to assess quality and condition.
- Interpreted blueprints to determine locations, building plans, quantities and sizes of materials required for modification project and plumbing lay out.
- Conduct corrective and preventive maintenance of sump pit, pumps and grease trap drainage system
- Monitoring, review and optimization of water treatment plants performance. Support for troublesome operation.
- Responsible for Operation and Maintenance of Pools, Water Features, Graphic and Musical Fountain, Spa and Jacuzzi.
- Maintaining safe workplace and environment by observing safe work practices and complying with all health and safety requirements.
- Performs fault-finding analysis and diagnosis of maintenance issues.
- Response to dispatch and emergency calls such as power failures , pipe burst, leaking and DE clogging.
- Updating and coordinating of completion of reports including work order reports, weekly/monthly site activity reports and utilities reports.
- Create work orders using Maximo integrated system.
- Provide system upgrades and enhance modification project to address smart building operation addressing to various energy savings and sustainability.
- Good Water Analysis ability according to Macao government and WHO standard.
- Attend various government inspection, able to communicate and handle things in diplomatic, friendly and professional manner.
- Carried out day-day-day duties accurately and efficiently.
1st Technician - Water Treatment
SAUDI OGER LTD, King Abdullah University Of, Science And Technology
Jeddah, Saudi Arabia
09.2009 - 12.2011
- Manage over all water features, swimming pools equipment, building and residential facilities for plumbing and drainage system.
- Installation, modification, repair and maintenance of plumbing and drainage system.
- Performed construction of new building, residential project for plumbing and drainage system.
- Led projects and analyzed data to identify opportunities for improvement.
- Responsible to operate and maintaining of swimming pools and water features.
- Manage 20-30 calls per day from dispatch to response to customer needs and emergency calls such as pipe burst, leaking and DE clogging.
- Worked with customers to understand needs and provide excellent service.
- Performed water quality analysis testing and verification, inspected operational condition and maintenance of equipment, and completed on ground water transportation to and from water points retaining tank levels and flow rates.
- Performing and training assigned personnel on conducting maintenance on multiple plant water system sites, swimming pools cleaning, water analysis and maintenance.
- Issuance of Safety Permit Requirements for Hot Works and Inspections during works.
- Preparing and maintaining range of records and reports like material and assets using Maximo integrated system, employee timesheets, duties designations and those performed.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Sales/Technical Staff
ZMC International, Inc
Las Pinas, Philippines
05.2002 - 08.2009
- Sales/Marketing chemicals in industrial plant for boiler water treatment, cooling tower/ evaporated condenser and wastewater treatment
- Conduct water analysis for boiler, cooling tower and evaporated condenser chemical treatment and conducted corrective measures as technical services for respective clients
- Makes regular test of water quality ensuring that it always meets standards
- Records and analyze test results, exercise personal discretion to troubleshoot any treatment and control issues
- Remote/local adjustment of chemical levels to system requirements through calculated chemical injection on various types of pumps
- Installation, maintenance and repair of remotely operated automated dosage system
- Assemble, install and operate chemical feed pumps
- Scheduled Maintenance on cooling towers, boiler system, wastewater treatment in line with government regulation OHS practices
- Emphasize positive working relationship with clients through effective handling client's needs, taking proactive approach to preventive maintenance
- Perform routine cleaning and calibration procedures for all control panel probes and sensors
- Work with water treatment plant contractor in providing necessary maintenance and upkeep of all chemical monitoring and feeding stations
- Liaising with client on daily/weekly basis on system analysis and any potential upgrades to improved efficiency
- Coordinates with manager, daily activities
- Extensive involvement managing client relationships at all levels.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled 50 calls per day to address customer inquiries and concerns
Account Executive
Sky Cable Corp
Iloilo, Philippines
04.2001 - 06.2001
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Strengthened customer relationships with proactive and collaborative approach to managing needs
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints
- Conducted informational trainings and briefings to clients on new features and updated products
- Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed over 50 customer calls per day to install TV cables.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Executed successful sales strategies to convert leads into customers.
Education
Associate of Computer Technician - Computer Science
Dominican College of Iloilo
Philippines03.2001
Skills
- Good working knowledge and ability in mechanical, electrical, plumbing trades and journeymen's knowledge and skills level in one
- Strong attention to detail, Ability to multitask, good communications skills
- Skilled with both hand and power tools
- Self-motivated professional
- Safety Awareness and Compliance (ISO45001/9001)
- Flexible and Adaptable
- Operational improvement
- Blueprint and schematic understanding
- Facility and equipment Maintenance
- Successful proven preventive maintenance and emergency repairs
- Customer Service
- Microsoft Office
Certification
- Basic Skills and Engineering Knowledge, BoxHill Institute Melbourne Australia Cert.#1005679- March 01, 2016
- ISO 45001 : 2018 Occupational Health and Safety Management System Awareness Training - Oct. 30, 2018
- Plumbing Training Certificate level 1 and 2
- Electrical Knowledge Training Certificate level 1 and 2
- Manual Handling Training Certificate
- Safety Training
References
Engr. Jason B. Sodusta
Supervisor, MEP - Plant and Operation
The Londoner Hotel / Sands China Ltd.
jason.sodusta@sands.com.mo / +85366521958
Engr. Leo Casiles
Assistant Chief Engineer, MEP – Plant and Operation
The Venetian Hotel / Sands China Ltd.
leo.casiles@sands.com.mo / +85368180176
Engr. Mikii Abuel
Director, MEP - Central Plant and Operation
The Venetian Hotel / Sands China Ltd.
mikii.abuel@sands.com.mo / +85363002008
Timeline
MEP - Facilities Technician and Kitchen
The Venetian Hotel Mgmt. Ltd. / Sands China Ltd
02.2012 - Current
1st Technician - Water Treatment
SAUDI OGER LTD, King Abdullah University Of, Science And Technology
09.2009 - 12.2011
Sales/Technical Staff
ZMC International, Inc
05.2002 - 08.2009
Account Executive
Sky Cable Corp
04.2001 - 06.2001
Associate of Computer Technician - Computer Science
Dominican College of Iloilo
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