Charles Stokes
Kansas City
Summary
Experienced warehouse professional with expertise in enhancing efficiency and safety at Dollar General Distribution Center. Skilled in forklift operation, workplace organization, and exceeding productivity goals. Able to thrive in fast-paced environments while maintaining high service standards. Strong physical stamina for heavy lifting and keen attention to detail in inventory management, order pulling, and recording-keeping. Demonstrated commitment to team collaboration and meeting strict deadlines while leveraging technology tools for efficient communication.
Overview
4
4
years of professional experience
Work History
Picker
Dollar General Distribution Center
02.2024 - 01.2025
- Moves incoming or outgoing merchandise throughout the distribution center by hand, hand truck, or forklift equipment
- Checks, verifies, and audits merchandise to ensure that the ordered merchandise has been received, that the merchandise is as ordered, and that it is not damaged or defective; enters data into a remote data terminal
- Identifies, separates, labels, and palletizes merchandise onto flats
- Replenishes pick areas as identified by replenishment reports, and various requests for merchandise
- Fills merchandise orders from stores by selecting and moving merchandise from the pick slot to the conveyor
- Loads outgoing merchandise from the conveyor and/or four-wheel truck into the trailer
- Reports damages and/or vendor compliance issues to the supervisor
- Partners with the supervisor to resolve problems or discrepancies
- Meets safety, productivity, and quality standards
- Performs other related duties and responsibilities as assigned
Lead Porter
Gate Gourmet
11.2023 - 01.2024
- Ensures assigned flights are reviewed with the customers' onboard service crew
- Check the flight inside the unit for the flight being reviewed in the field
- Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork
- Communicate with the onboard service staff, flight components, passenger counts, special meals, crew meals, etc
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Identified needs of customers promptly and efficiently
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup
Food Service Attendant
City Museum
02.2021 - 10.2023
- Provide great customer service to guests, with a friendly, attentive attitude
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Set up workstations, prepare, and assemble menu items to specification
- Prepare recipes, stock areas with supplies, and check the quality of products
- Maintain the workstation, and clean as I go
- Accurately accept credit cards and vouchers for payment, and issue correct change and receipts
- Proper payment handling
- Closing down the units, cleaning all areas, breaking down equipment, and re-stocking
- Worked with hot equipment (fryers, grills, stove tops, and ovens) as well as other kitchen equipment
Education
High School Diploma -
Job Corps
San Marcos, TX05.2009
Skills
- Attention to detail
- Workplace organization
- Pallet jack operation
- Warehouse Safety
- Heavy lifting
- Forklift operation
- Manual dexterity
- Workload prioritization
- Order picking
- Knowledge of power tools
- Order preparation
Timeline
Picker
Dollar General Distribution Center
02.2024 - 01.2025
Lead Porter
Gate Gourmet
11.2023 - 01.2024
Food Service Attendant
City Museum
02.2021 - 10.2023
High School Diploma -
Job Corps
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