Charles Stapf
St Louis
Summary
Dynamic Multi-Unit General Manager with a proven track record at Gategourmet, enhancing operational efficiencies by 15% and driving revenue growth through strategic business development. Expertise in P&L management and leadership development, fostering high-performing teams while ensuring compliance with HACCP standards and delivering exceptional customer relations.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Multi-Unit General Manager
Gategourmet
Chicago
11.2022 - 07.2025
- Directed daily operations for one of North America’s largest catering facilities, enhancing efficiencies by 15%.
- Managed budgets and labor planning to optimize resource allocation and maintain compliance.
- Achieved company goals and key performance indicators (KPIs) through strategic oversight.
- Expanded client base by securing International Airline contracts, boosting revenue significantly.
- Oversaw quality control measures to ensure high standards in service delivery.
Multi-Unit General Manager
Gategourmet
Indianapolis
10.1998 - 11.2017
- Oversaw daily operations for multiple catering units.
- Managed staff training and development programs for operational excellence.
- Implemented quality control measures to ensure compliance with safety standards.
- Coordinated logistics and supply chain processes for food delivery efficiency.
- Ensured compliance with corporate policies, procedures and governmental regulations.
- Analyzed operations data to identify areas for improvement in efficiency and effectiveness.
Supervisor
Gategourmet
Louisville
02.1995 - 10.1998
- Managed daily operations in a fast-paced food service environment.
- Supervised team members to ensure adherence to safety standards.
- Coordinated workflow for timely meal preparation and delivery.
- Trained new employees on operational procedures and safety protocols.
- Collaborated with other departments to coordinate workflow processes between teams.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Education
Diploma -
Ridgewood High School
Port Richey, FLPort Richey, FL
Some College (No Degree) - Business Administration and Management
Pasco Hernando Community College
Port Richey, FLPort Richey, FL
Skills
- P&L management
- Budgeting and forecasting
- Labor planning
- Supply chain management
- Logistics coordination
- Quality control
- HACCP compliance
- Food safety
- Leadership development
- Team building strategies
- Problem solving techniques
- Strategic planning
- Customer relations management
Certification
- ServSafe certification, 2023
- Seafood HACCP certification, 2010
- Gustav Kaiser training, 2010, 2024
- HACCP Certification, 2012
- Commercial Driver’s License (CDL) Class B
- Forklift certified
- First AID/CPR certified
Websites
Timeline
Multi-Unit General Manager
Gategourmet
11.2022 - 07.2025
Multi-Unit General Manager
Gategourmet
10.1998 - 11.2017
Supervisor
Gategourmet
02.1995 - 10.1998
Diploma -
Ridgewood High School
Some College (No Degree) - Business Administration and Management
Pasco Hernando Community College