Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Charles Cone

Lee's Summit,MO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Pest Control Technician

Joshua's Pest Control
03.2025 - Current
  • Inspected commercial and residential buildings and structures for pest issues.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Drove to customer residences and places of business to inspect for pests.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Fostered excellent service leading to positive online reviews.

Armed Security Officer

Titan Protection & Consulting
11.2024 - 03.2025
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Stand-Up Forklift Operator

Dollar Tree Distribution Center
03.2024 - 10.2024
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Communicated with floor managers to determine merchandise placement.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

Cutter Operator

Schreiber
04.2023 - 02.2024
  • Managed large workload of quality production in fast-paced environment with interruptions and tight deadlines.
  • Reported issues or problems to management relating to materials to be cut.
  • Read work order and verified required pre-fabrication work.
  • Took materials and cut to proper dimensions based on production order specifications.
  • Operated large cutting machines to make detailed custom cuts for various types of products.
  • Stood for long hours, frequently reached, or bent and lifted up to 10 pounds regularly to carry out daily tasks.
  • Kept equipment clean and maintained in order to meet requirements.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Key Holder

Dollar General Store
01.2023 - 04.2023
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Order Picker

Walmart Distribution Center #6065
11.2022 - 01.2023
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.

Correctional Officer

St. Clair County Sheriff's Office
12.2016 - 11.2022
  • Booked new inmates into facility and processed inmates for release.
  • Conducted routine and emergency head counts.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Enforced rules and regulations to maintain order among inmates.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Prepared reports to document incidents and violations.
  • Coordinated with other law enforcement personnel to exchange information.

Education

High School Diploma -

Lakeland R3
Deepwater, MO
05.2014

Skills

  • Creative problem solving
  • Equipment maintenance
  • Safety precautions and procedures
  • Reporting and documentation
  • Appointment scheduling
  • Effective team management

  • Adaptable
  • Conflict resolution proficiency
  • Policy enforcement
  • Staff training and development
  • Guest services
  • Customer service

Languages

English
Native or Bilingual
Spanish
Elementary

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Coding and Programming
  • Creative Writing
  • Graphic Design
  • Music
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Electronics and Circuit Building
  • Watching Movies and TV Shows
  • Video Gaming
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Pest Control Technician

Joshua's Pest Control
03.2025 - Current

Armed Security Officer

Titan Protection & Consulting
11.2024 - 03.2025

Stand-Up Forklift Operator

Dollar Tree Distribution Center
03.2024 - 10.2024

Cutter Operator

Schreiber
04.2023 - 02.2024

Key Holder

Dollar General Store
01.2023 - 04.2023

Order Picker

Walmart Distribution Center #6065
11.2022 - 01.2023

Correctional Officer

St. Clair County Sheriff's Office
12.2016 - 11.2022

High School Diploma -

Lakeland R3
Charles Cone