Charles Berra
Saint Louis
Summary
Dynamic worker with experience at Anheuser-Busch, adept at resolving issues and enhancing customer satisfaction. Proven problem solver with strong financial analysis skills, leading to improved operational efficiency. Recognized for fostering team collaboration and ensuring seamless integration and performance.
Overview
6
6
years of professional experience
Work History
Biergarten Customer Service Advocate
Anheuser-Busch
01.2023 - Current
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Coordinated large scale events in high stress situations
Line Employee-Team Leader
Waterway Carwash
05.2019 - 09.2021
- Ensured compliance with industry regulations and company standards throughout all aspects of the production process.
- Identified areas for improvement within the production process, proposing solutions that led to enhanced efficiency.
- Assisted in training new hires, ensuring a smooth transition and integration into the team.
Education
Bachelor of Science - Business Administration And Management
University of Missouri
Columbia, MO05-2026
Skills
- Microsoft Office
- Problem Solving
- Financial Analysis
- Business Strategy
Timeline
Biergarten Customer Service Advocate
Anheuser-Busch
01.2023 - Current
Line Employee-Team Leader
Waterway Carwash
05.2019 - 09.2021
Bachelor of Science - Business Administration And Management
University of Missouri
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