Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Charlene Behnke

Joplin,MO

Summary

Skilled Packager with 10 years of experience accomplishing production goals in fast-paced environments. Successful at moving small and large merchandise by lifting and using equipment. Dependable, dedicated and focused on constantly improving skills and performance. Hardworking professional with exceptional talents in fulfillment, communication and hard working. Energetic packaging specialist with experience working in solitary role or as part of fast-paced team. Honest and punctual employee. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Packaging Specialist

Graham Packaging
02.2017 - Current
  • Ensured compliance with regulatory requirements related to labeling, shipping, and storage of packaged goods.
  • Troubleshot issues arising during dail production process and implemented solutions that prevented future occurrences.
  • Conducted regular audits of packaging operations, identifying areas for improvement and implementing corrective actions.
  • Improved packaging efficiency by implementing innovative techniques and materials.
  • Collaborated with cross-functional teams to develop integrated packaging strategies for new product launches.
  • Evaluated emerging trends in the packaging industry, staying current on innovations that could benefit the company''s products.
  • Trained new team members on packaging processes, ensuring adherence to company standards and best practices.
  • Streamlined production processes, resulting in increased output and reduced labor costs.
  • Reduced waste by optimizing packaging design and utilizing sustainable materials.
  • Enhanced product protection with thorough testing and analysis of packaging solutions.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Packed, weighed and shipped items per customer specifications.
  • Operated tape machines, scales and label printers to package items correctly.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Loaded merchandise into specific packages most suited for product dimensions.
  • Participated in continuous improvement efforts focused on reducing costs while maintaining high-quality standards for all packages produced at the facility.
  • Maintained accurate inventory records, ensuring timely replenishment of supplies as needed.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Managed job performance of warehouse personnel to encourage steady and productive workflow.

Cook

Becketts Restaurant
Joplin, MO
10.2015 - 03.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Cashier

Salvation Army Thrift Store
Joplin, MO
06.2011 - 10.2015
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Cook Shift Leader

Dennys Resturant
Joplin, MO
02.2008 - 06.2011
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Maintained well-organized mise en place to keep work consistent.
  • Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.

Cook Shift Leader

Country Market Restaurant
Joplin, MO
02.2003 - 03.2008
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained food safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Streamlined food preparation tasks for more efficient service during peak hours.
  • Monitored food quality and presentation to maintain high standards.
  • Implemented innovative menu items based on current culinary trends, leading to positive feedback from customers.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Managed opening and closing shift kitchen tasks.
  • Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Assisted management with scheduling, ensuring proper coverage during busy shifts and reducing labor costs.
  • Trained and supervised cooking staff to expertly meet daily needs.

Education

Certifacation - Veterinarian Assisting

Franklin Technology Center
Joplin, MO
09.2010

Skills

  • Strong Communication Skills
  • Continuous Improvement Initiatives
  • Time Management Aptitude
  • Cross-Functional Team Collaboration
  • Packaging Machinery Operation
  • Packing boxes
  • Warehouse Safety
  • Shipping and receiving
  • Machine Operation
  • Product packing
  • Shipping procedures
  • Product Inspection
  • Industrial Equipment Operation
  • Problem-Solving
  • Work Well Under Pressure
  • Attention to Detail
  • Flexible and Adaptable
  • Clear Communication
  • Order Picking
  • Team Collaboration
  • Decision-Making
  • Heavy Lifting
  • Tagging and Labeling
  • Customer Relations
  • Safety Protocols
  • Forklift Operation
  • Pallet Building and Wrapping

Timeline

Packaging Specialist

Graham Packaging
02.2017 - Current

Cook

Becketts Restaurant
10.2015 - 03.2016

Cashier

Salvation Army Thrift Store
06.2011 - 10.2015

Cook Shift Leader

Dennys Resturant
02.2008 - 06.2011

Cook Shift Leader

Country Market Restaurant
02.2003 - 03.2008

Certifacation - Veterinarian Assisting

Franklin Technology Center

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Charlene Behnke