Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charianne Shepherd

Kansas City

Summary

Experienced in customer care and administrative tasks, demonstrating strong organizational skills and the ability to manage multiple responsibilities in a fast-paced environment. Successfully implemented efficient processes to enhance the workflow and increase the customer base. Committed to continuous learning and contributing positively to team objectives, while ensuring high standards of service delivery in a timely manner. Proven capability in adapting to diverse situations while maintaining focus on customer needs and operational efficiency.

Overview

10
10
years of professional experience

Work History

Care Coordinator/Administrative Assistant

KC Performance Chiropractic & Rehab
North Kansas City
2022.09 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Sales Associate/Vendor

Gappers America
Kansas City
2015.05 - Current
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.

Care Coordinator/Medical Records Specialist

Rapid Testing Now
Overland Park
2020.09 - 2022.09
  • Proofread medical documents carefully to check accuracy and completeness of all paperwork.
  • Performed data entry into electronic health record systems.

Education

Vocational - Cosmetology

La Baron Hair Acadamy
Shawnee, KS
2009-04

High School Diploma -

St. Mary's High School
Independence, MO
1989-05

Some College (No Degree) - General Studies

Missouri Valley College
Marshall, MO

Skills

  • Organizational skills
  • Customer service
  • Multitasking Abilities
  • Attention to detail
  • Process improvement
  • Dedicated team player
  • Time management
  • Problem-solving

Timeline

Care Coordinator/Administrative Assistant

KC Performance Chiropractic & Rehab
2022.09 - Current

Care Coordinator/Medical Records Specialist

Rapid Testing Now
2020.09 - 2022.09

Sales Associate/Vendor

Gappers America
2015.05 - Current

Vocational - Cosmetology

La Baron Hair Acadamy

High School Diploma -

St. Mary's High School

Some College (No Degree) - General Studies

Missouri Valley College

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Charianne Shepherd